Overall cleanliness was not good. Fixtures were functional, but toilet had some movement but not leaking. Mattress was worn and not comfortable. Lobby and breakfast areas needed a good cleaning.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月1日
The hotel needs to be updated
The staff was very kind and welcoming . The hotel needs work . The carpet, sofa and chair in the room we were in were badly stained. The tub had a permanent ring in it also. Since we got there in the evening and left first thing in the morning I didn’t make a fuss about it. Thank God the bed was comfortable and the breakfast was good and fresh .
Ruby
Ruby、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月24日
Yi
Yi、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月19日
Doug
Doug、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月17日
Elizabeth
Elizabeth、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月8日
Rebecca
Rebecca、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月2日
Unthankful at Thanksgiving!
There were too many things wrong with this hotel! The hotel is dated. There was only one lamp in one of my rooms, no waste basket in the bathroom, the shower rod was hanging off the wall wasn't sure if it was going to stay in place the time we were there. Breakfast was mediocre at best. The remote was extremely difficult to change channels, I booked two rooms but only received points for one because I booked it under someone else's name, even though I paid for them both on the same bill. I booked two rooms and one was on the third floor and the other on the second floor. If I booked two rooms together I probably want them in close proximity. The list goes on!
Alicia
Alicia、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月30日
Didn't live up to three stars.
Mold on the ceiling,mold around the tub, tub has been cleaned with a spray and a cloth and old dirt is stuck all over the tub. Under the sink is a shelf and under that looks as though it's never been cleaned, which was discovered after dropping something and having to pull it out from under. Big stain on the carpet. Ice Maker doesn't work on 2nd floor. Our refrigerator doesn't work. It was unplugged and when we plugged it in, it made a lot of noise a refrigerator should not make, plus some part was sticking way out of the back. We decided our drinks should remain room temperature and unplugged it again.
Lisa
Lisa、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月13日
Room was clean bed comfortable. Room out dated. No clock (was told because of Covid )hate to be picky only one small trash basket
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月9日
November 7
It was ok except I was surprised how much noise came through from the room above us, I do t think they slept all night and every step they took was a stomp.
De
De、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月8日
Robert
Robert、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月6日
Chantell
Chantell、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月6日
RODNEY
RODNEY、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月4日
Braeden
Braeden、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月28日
We’ve stayed at this location before and it was great however, the first room We were given was dirty and the second room, and then only had what appeared to be dry rotted shears that worked for in the window. They were cockroaches in the bathroom. That is no reflection on Orbitz because the customer service I received to resolve the situation was outstanding hotel itself was disgusting and I would assume has changed hands because the upkeep is terrible.
Cheryl
Cheryl、1 泊旅行
Orbitz を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月27日
Our room was dusty. The chair was dirty and stained. The carpeting did not seem very clean. The bathroom floor was very dirty.
Carrie
Carrie、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月27日
It was dirty
Dennis
Dennis、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年10月25日
The staff is phenomenal. I rarely do reviews but i had to share that the staff’s “welcoming “ energy needs to be studied by its competitors. Keep up the good word
Octavius
Octavius、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月22日
It was close to the area where we were going hiking.
Sylvia
Sylvia、3 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月21日
Nice area
All was good but hotel needs dedicated TLC
Darlene
Darlene、1 泊旅行
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2/10 (不満)
2024年10月21日
Jacqueline
Jacqueline、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月21日
Friendly staff. Quick check in. Convenient to Cuyahoga Valley NP. Restaurants and shopping nearby. Hotel is dated. Room smelled musty, but they did have a dehumidifier in the room,. Curtains were stained. Tub was yellow and very old.
Deborah
Deborah、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月20日
Good value what you would expect. Did not use but pool looked nice. Breakfast was good at hotel