Check in was easy but after that everything went downhill. There’s no elevator. The hallway was filled with debris. Our room was ok- found a sock behind a chair that wasn’t ours. Vinyl flooring was new but we figured housecleaning just swept out each room into hallway but no one vacuumed it up.
Towels were absolutely pathetic! They were the size of the floor mat and threadbare. They couldn’t even wrap around your body. The roller in rm 216 was a 1/4 inch from the door closing. So you enter the bathroom, close the door and hope it doesn’t hit the toilet.
Breakfast was a joke! First morning was tiny hostess coffee cakes. Then packs of mini donuts were offered. If they ran out they ran out.
All in all we wished we would have paid the extra money to stay at the other hotel in Hanover. At $90 per night I would expect a decent breakfast of cereal , pastries and juice or coffee. I would also expect to have decent towels that are towel size and clean hallways. Stay at the other hotel.
Maridee
Maridee、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月21日
Too pricey - no breakfast offered anymore
The hotel is looking shabby, baseboards missing in hallways, marks on walls, bathrooms need to be updated. No breakfast is offered anymore even though it's adverised, they only had pre packaged donettes from hostess brand and coffee. Good side - bed was comfy.
Christine
Christine、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月15日
Overpriced for condtions
Hotel floor did not look like a sweeper has seen it for awhile. The rooms bathroom sink had hair all over it and not from your head. Bathroom floor was covered in hair. Stayed mid December so temps were 20's. Checked in alittle after midnight and the rooms window was open! Took over an hour to heat up enough to take our coats off. $125 /night was insane! Should be charging no more than 85 / night for the conditions.
Carrie
Carrie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月12日
Dwayne
Dwayne、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月12日
I was surprised to see the hotel in real life versus the pictures shown on the listing.
When we were there and looked for the breakfast like it showed in the pictures, it was just coffee and pastries or something in bags.
The listing shows waffle machines, fruit, cereal etc. That wasn't there at all!!! Just the coffee and bagged pastry/ cookie or something.
The picture shown must be enhanced or from what it looked like when it was new or renovated?
Raymond
Raymond、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月19日
Catherine
Catherine、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月29日
Good coffee 24/7 in lobby none in room. Breakfast very basic cereal toast waffles. Nice staff. Carpets upstairs dirty but room ok. Beds n pillows good. Quiet. No frills. Cancelled a future stay and booked elsewhere.
Lisa
Lisa、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月29日
It was clean, and close to things I was interested in doing.
James
James、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月22日
It was in the middle of nowhere and not any good food options
Turner
Turner、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月18日
Good location and orice
Dennis
Dennis、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月9日
James
James、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月4日
Melissa
Melissa、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月4日
Stayed there years ago. Much better experience this time.
Robert
Robert、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月3日
A great place to stay
The front desk staff were amazing and very accommodating to my special situation. They were sensitive to mine and my girlfriend's needs. I really appreciate the hotel and cannot recommend it enough.
Matthew
Matthew、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月2日
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月29日
Staff was very helpful and friendly. Room was clean and comfortable. Minor issues were that the room and hall seemed dark. Another lamp in the room would be helpful. No microwave in room. Satellite tv kept freezing and shutting down (not bad weather). These minor things did not take away from the pleasurable stay.
Michael
Michael、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月25日
Room was decent, hallway smelled of weed and smoke. Needs a complete cleaning and deodorization. Staff was very nice.
christopher
christopher、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月19日
The light 💡 n the bathroom was so dim I could barely see and the bath tub was like something from the 70’s. The lamp shade had this nasty stain on it and the sitting chair had stains as well. The bed pillow was smaller than a throw pillow. The room we paid for was supposed to be a king, but it was barely a full size. The front desk woman on day shift was smoking outside with her friends and family. I was honestly a little scared to go inside. The mini blinds in the windows were half broken. This place needs a major update because it looks nothing like the pictures.
Teresa
Teresa、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月18日
Good spot in Hanover!
Good place in Hanover. Would stay here again.
Jeffrey
Jeffrey、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月17日
Don’t stay there.
Absolutely terrible, dirt, food and red stains all over the room with a dead roach to top it off. When I requested a refund for the rest of my stay as I figured the first night wouldn’t be refunded they said absolutely not.
Francisco
Francisco、4 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月10日
Devin
Devin、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月2日
It was convenient for our one night stay. The breakfast area is located in the lobby where you enter and is extremely small.
LORI
LORI、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月28日
Staff was personable, breakfast was good, bed was so comfortable, plenty of parking, very convenient to everywhere I went.