This place has gone downhill in the last few years. Wyndham has added their name, but the Wyndham touch is not yet evident. Hoping for further, MUCH needed renovations. The towels were new! 😉 Also, why check in early when you have to go through the same, detailed check in upon arrival?!? What?
宿泊されたお客様
1 泊旅行
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8/10 (とても良い)
2024年11月14日
Request a room on the western facing side
The property is a little dated with carpet design and furnishings, but otherwise a comfortable room. The bed was very comfortable. As a bather, I do not like looking over and seeing mold around the top of the tub.
I arrived early evening to find the parking in the front of the property was fairly limited. I parked on the western side, having to walk past an overflowing trash can and bags propped up against the building. As the building sits upon an expressway service road, I recommend reserving a room on the western side.
Robert
Robert、1 泊旅行
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6/10 (良い)
2024年11月12日
One of the rooms did not have a shower curtain, hairdryer did not work, coffee maker did not work.
Harland
Harland、1 泊の家族旅行
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4/10 (まあまあ)
2024年10月22日
This hotel is pet friendly but entering into the lobby you can smell dog pee, the floor in the lobby was so dirty, the elevator floor dirty as well, the carpet on our room old and filthy. They charge $25.00 per per, at least they can mop the floors to remove the dog pee odor. It time for this hotel to get a deep cleaning or been remodeled. Will it stay there ever again.
Julissa
Julissa、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年10月20日
Deborah
Deborah、1 泊旅行
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4/10 (まあまあ)
2024年10月18日
Alejandro
Alejandro、1 泊の出張
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6/10 (良い)
2024年10月17日
Tara
Tara、1 泊旅行
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6/10 (良い)
2024年10月17日
Roy
Roy、2 泊旅行
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2/10 (不満)
2024年10月17日
Ruben
Ruben、1 泊旅行
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8/10 (とても良い)
2024年10月15日
Paul
Paul、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月14日
Laura
Laura、4 泊旅行
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6/10 (良い)
2024年10月8日
Rundown property with a good location and ok price
The entire property seemed rundown. Sjnk countertop was cracked. Carpets needed deep clean. The only ice machine on the property was broken all week.
Joseph
Joseph、7 泊の家族旅行
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6/10 (良い)
2024年10月8日
Friendly but a bit disappointing stay
The swimming pool was unavailable- which was very disappointing!! The ceiling fan was very dusty!! The maid did a good job of cleaning our room while we were out. Front desk girls were friendly but had only info about 1 shuttle to balloon fiesta which was $75 per person!! I found out from other patrons that I could purchase a shuttle ticket from balloon fiesta.com and pay $25 for entrance fee and shuttle!! Your front office should have that info to share with patrons during such a big event in town and the reason many of their patrons are there!
Pam
Pam、2 泊の家族旅行
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6/10 (良い)
2024年10月7日
balloon fiesta
My stay overall was good, the rooms and accomodations were not that great. it was my first time in NM and I was unfamiliar with the area. I was in town for balloon fiesta this hotel was very close the the fiesta park, but not that comfortable and a bit run down.
Nadia
Nadia、3 泊の友人との旅行
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2/10 (不満)
2024年10月7日
Dirty Place
Pretty dirty hotel. The tub was clogged so when we showered the water went above our feet. It was super dusty and noticeably dirty. We were so tired we just stayed, but otherwise would have left. This was such a disappointment. I won’t be staying here again. I will say, the staff was nice, but it doesn’t make up for everything else.
Diana
Diana、1 泊の友人との旅行
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2/10 (不満)
2024年10月5日
The room was dirty. Fan was coated in dusted and bathroom was old. Room was musty. Definitely run down and outdated.
宿泊されたお客様
1 泊旅行
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4/10 (まあまあ)
2024年9月30日
Will look a round next time
As we entered our room , there was a muggy smell that was not comfortable . There was stains on the carpet that made you not want to wear shoes in the room at all time . There is was on high and you feel like the room was wet . Will not be staying there again .
宿泊されたお客様
1 泊旅行
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8/10 (とても良い)
2024年9月26日
Zackary
Zackary、1 泊旅行
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2/10 (不満)
2024年9月23日
I couldnt even check in. It was that bad.
Connor
Connor、1 泊旅行
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4/10 (まあまあ)
2024年9月23日
Disappointing Stay
Overall I was disappointed with the poor condition of the hotel starting with the hotel room we stayed in, specifically, the bathroom toilet, shower, t.v remote, room a/c and hotel ice machine maker. I brought up all of these issues to the front desk staff and they made a note of it and assured they will take care of it but no follow up was scheduled or executed by their staff. The toilet was missing a toilet seat bolt out of two to stabilize safe usage. The shower walls have apparent red mold growing in the tile grout and peeling and molding caulking. The t.v. remote was missing a lens cover to operate correctly. The room a/c unit was having difficulty keeping the room cool. The only ice machine that supposedly produces ice for all 3 floors did not produce and or provide any ice during our 2 night stay. The 3rd floor ice machine is non operational and the 1st does not have one. Therefore, I had to purchase some ice for our drink use at the nearby gas station. The place needs a desperate need of maintenance and repairs and in some cases some code upgrades to establish a better rating and over all comfortable and safe stay. I chose not to upload pictures of the specific hotel issues we encountered to preserve the dignity of the hotel and respect for their hard working staff that do the best they can with what they got. If you are seeking a stay with a level of less than 2 stars then this is the place for you. In town for a funeral and had limited time to deal with rebooking.
Austin
Austin、2 泊の家族旅行
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6/10 (良い)
2024年9月19日
Property needs some TLC.
staff was nice friendly check in was quick
sylvia
sylvia、1 泊旅行
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10/10 (最高に素晴らしい)
2024年9月17日
Darren
Darren、2 泊旅行
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2/10 (不満)
2024年9月15日
Nico
Nico、6 泊旅行
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4/10 (まあまあ)
2024年9月15日
The property is old, and it shows. The carpeting was dirty throughout. The screens were coming off in our room and the hallway.the breakfast was marginal. There was dog waste all around the building, including just outside the back door by our room. We will not stay there again, at an6 price.
宿泊されたお客様
1 泊旅行
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2/10 (不満)
2024年9月9日
It’s a scary place to stay and I was told make sure you take all of your valuables out of the vehicle. In case it was stolen or broken into. So I left my vehicle at a casino under a camera for safety and had to catch an Uber back. I didn’t want to risk my truck being broken into or stolen. No cameras and very aged hotel. My ceiling fan only had 3 blades. Lol