We had an exceptional experience, rating it 10/10. We spent 7 nights with our family, including two children and elderly parents. From arrival, we were greeted with excellent service, smooth check-in, and comfortable room arrangements. The café, restaurants, and bar staff, particularly at Nariku, were praised for their food, drinks, and thoughtful gestures, especially for celebrating our children’s birthdays. The kids’ club and gaming room were highlights, with attentive staff and fun activities, while the pools and semi-private adult hot tubs were well-maintained. We were very impressed with the cleanliness, modern rooms, and overall entertainment, and would definitely recommend this resort to everyone ! Big shot outs to all employees but particularly Ramsey, Kalid, Ricardo, Tami, Luis, Don Juan, Napel, Luis, Exol, Samantha and Mari as well as EL Tyson, Manuel and Santos.