Overall a good stay. Checkin went smoothly and staff was friendly and welcoming. Rooms are a good size and beds are comfortable. The hotel property is old but not bad. The rooms definitely need renovating, lots of ware and tear, and broken elements. The surfaces in the room were not clean nor disinfected.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月31日
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月30日
Kabindra
Kabindra、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月30日
Palm Springs Holiday
We booked this hotel for Christmas Eve as traveling for the holidays. Check in was detailed and easy. There is plenty of parking as the property is very large. The room was good at first glance but after exploring it was very dirty. There was hair in the shower. The rooms are carpeted with multiple stains and spills. The bathroom has dirt in the corners. It was extremely noisy with people yelling and partying in the hallway past midnight. I tried to call down the front desk to report the noise but no one answered. The lobby and coffee shop was very nice, the rooms did not match that level.
Meghan R.
Meghan R.、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月30日
Palm to my chagrin
Old wore out and completely 100% inconvenient.
Rooms were hard to get to poorly accessible and sparse furnishings.
The handicap parking was at least 100 yards from the elevator.
The bathroom was a mess, the tile and the toilet or were worn out and in desperate need of repair toilet Bentley flushed in the shower was open without a full enclosure so water got all over the bathroom floor. We’ve been on a 10 Day Rd. trip and this was by far, without a doubt, the worst hotel in 10 nights. Other guests in the loony were lodging complaints, and the staff didn’t seem concerned or even remotely try to accommodate the unhappy guests. In fact the two young ladies were quite rude.
Brad
Brad、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月30日
Still remnants of its Parrot head phase
Hotel room was clean and spacious and affordable. However, the hotel is in some sort of weird transition back to the Riviera from its Margaritaville phase. Decor has leftover parrot head theme. Will be interesting to see if they remodel? Need to ensure that there are pool towels as we called a few times and they didn’t bring any.
Angela Sierra
Angela Sierra、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月28日
Servers that made you feel like family
I had a tough year and wanted the blue sky and sun in Palm Springs. I stayed at the Riveria years before and had a good time and this time it was even better. The hotel was empty for a guest that was great two days we literally had the pool to ourselves - the staff were so genuine and friendly it was a treat - especially the servers - Jose - Denise - Thaina and Vanessa all were outstanding they made us feel like family. We actually had all our meals at the hotel because of them the good food and no wait reservations will be back again at some point
KARL S
KARL S、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月27日
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月27日
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月25日
I’m happy stay one week. Everything is OK! Thank you, Alex, Brian!
Alexander
Alexander、7 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月22日
Coffee pot didn’t get hot!
Robert
Robert、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月18日
Nice place but needs some upgrades and care
Spa hot tub and waterfall tub were cold
Limited staff , not sure because of winter season.
Shower hot water was warm at best.
Under new owner. We will see how and what they will do. Prices of rooms fare
Robert
Robert、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月3日
Karen
Karen、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月3日
Jacqueline
Jacqueline、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月3日
best weekend
great service and very friendly and welcoming.
Carlos
Carlos、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月2日
Nice hotel near downtown amenities.
My room wasn't ready at check-in and delayed for 1 hour but other than that I was happy with the cleanliness and atmosphere of the hotel. The restaurant service was excellent and friendly and we hope to come back again.
Chris
Chris、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月1日
Room
The bathroom was not as expected, water was splashing out of the shower since it doesn’t close completely and same thing with the sink. Check in was at 4, my room wasn’t ready until 5:30pm. The line just to check in took over 30min. Ridiculous
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月1日
Tina
Tina、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月1日
David
David、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月30日
trip to palm springa tram
Started off getting wrong kind of room, the room was also very noisy heard the swimming pool open and shut til late hours, the toilet in my room was loose made banging sound. the pool entrace in building 4 where I was didnt work had to walk to building 5 to get in.. I expected more from Riviera