Towels had stains on them , room smelled like something wet . Stains on tub hair all over toilet. Had to come in and wipe everything down in bathroom only one garbage can .
Andrea
Andrea、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月24日
Denise
Denise、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月24日
Expected better
Lobby was nice and seemed clean. The room seemed a little dated and not well maintained. We had to call down for linens for the pullout bed and were delivered linens that were damp. A second call to request dry linens didn’t produce any results for nearly 45 minutes and we were forced to call a third time. Breakfast was good, checkout was easy, and the staff was mostly friendly besides what seemed like frustration when we called about the damp linens.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月21日
Vandy
Vandy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月16日
Antaquoinette
Antaquoinette、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月15日
The room was clean and comfortable. The food was amazing both breakfast a s dinner. My husband said that his steak was one of the best he’s ever eaten and he has eaten a lot of steak at a lot of places!!! The staff was friendly and prompt with every need.
Deborah
Deborah、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月14日
Needs updates badly
Jennifer
Jennifer、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月11日
More than I expected
I read the voews for this hotel on Google and was not sure what to expect. When i walked in I immediately felt happy that I didnt let the negative reviews deter me from making my reservation here. The front desk staff was friendly professional and accommodating. The atmosphere was very high end from the fountain in the lobby to the open view elevators. I received a voucher for 2 complimentary drinks at the bar not sure if it was because of my Hilton level or something that is offered to all guests but it was something i wasnt expecting. I was with a group of 5 people and the room haf more than enough room to fit us all. I thiught the complimentary drinks were going to be watered down or at hest limited in selection but to my surprise the bartender did not skimp and the selection was extensive from wine to spirits. One of the reasons i picked this hotel was the free breakfast and to be honest i was expecting what most breakfasts offer; cereal and milk, powdered eggs, oatmeal, sausage you know the basics. That was not the case at all there was bacon lije Bacon bacon and grits and and actual chef making omelets and pancakes. My mind was blown. And the breakfast staff was smiling and friendly our plates were cleared from the table for us. Suffice it to say we will be back in January this eatablishment has been named our place to stay when we come to South Carolina. Wanted to add pics but the app is not allowing me to
Robin
Robin、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月10日
Bekah
Bekah、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月7日
Devin
Devin、3 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月6日
It was amazing
Kimberlie
Kimberlie、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月3日
Hot and smoky
Older hotel, air conditioner broken and the room remained 78 degrees all night. We checked in late and they had changed our non- smoking room to a smoking room and changed to a king bed without notification of either prior to checking in. We were told it was the last room available and the only option.
宿泊されたお客様
1 泊の家族旅行
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2/10 (不満)
2024年10月30日
A very ghetto experience for the price tag
The bathroom toilet looked as if someone had a bowel movement that was smeared on the toilet seat, soI cleaned it off. The tub had the previous occupants hairs in it. The refrigerator leaked water, so I dried it up with a towel. The beds were so worn out, that all a person could do was sink through. I wanted to call the front desk to let her know but then I remebered her attitude.The woman at the front desk (the nigbt before) had a major attitude and the attitudes carried on to most of the other employees the next day. No customer service skills at all. Only a few employees had customer service skills. I wish i had taken photos to post but we got there late in the night and we were very tired. We would NOT be going back. I wish i could rewind time and pick somewhere else for us to stay.
Kimberly
Kimberly、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月27日
Richard
Richard、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月25日
Toby
Toby、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月24日
Ronald
Ronald、2 泊旅行
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4/10 (まあまあ)
2024年10月21日
Wouldn't stay here again
Layout of the room was not convienent. Coffee pot located fartheset point from the sink which was in the bathroom so made if difficult for a family to get ready in the morning. Also there appeared to be mold growing from the air duct.
Scott
Scott、1 泊の家族旅行
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2/10 (不満)
2024年10月21日
Worse room ever!!!
The furniture was dirty, nasty and stank. The room reeked of smoke smell. The walls were dirty. My husband and I was in room 108. It was horrific. One of the lamps didn’t work in the living area. We had a suite. I am just shock at the way this room looked. Worst stay I ever encountered.
DeCarda
DeCarda、1 泊旅行
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4/10 (まあまあ)
2024年10月17日
Look elsewhere.
I feel terrible for the employees who were all amazing. I never met an unfriendly staff member. They do not have the toold to make the place they way it should. I saw the cleaning staff run around the clock. Our room was digusting. The bathroom had damage around the drain revealing chipped fiberglass in the basin. The drain plug that should have been reaytached to the drain sat on the corner. I was unable to bathe my child. Shower head protruding from wall. Needed calking. The shower curtain was stained. The lightswitch was filthy as well. Like dust out of the socket gross. The living soace had stained carpet and cat pee aroma. The chairs are sagged from ware and had oil stains of some sort. The chairs for the dinig area were covvered on a flaky material. The heating vents were caked with fuzz. The indoor pool had bugs and debris on the bottom. Linens were clean. Breakfast jad more to be desired. Not impressed.
Sarah
Sarah、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月17日
The hotel was nice. A little older, but plenty of space in the rooms. Great location for everything we wanted to do on our trip.
Kaitlyn
Kaitlyn、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月16日
Embassy stay
Kirsten
Kirsten、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月15日
Enjoyed 😉 my stay.
Luella
Luella、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月15日
Jessica
Jessica、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月15日
Music in lobby was too loud and could hear it in the rooms which was annoying. No conditioner in the shower. Decor of room was outdated and made it appear dirty.