I left the hotel the same day because the bed was so uncomfortable and sheets were not washed.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2022年1月4日
Totally ruined my trip due to conjusted room. Even I had to face lot of difficulties
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2021年11月8日
RESERVATION DENIAL- POOR COORIDNATION
We were Denied Check-in. I was with my family and children and we were made to first wait for a couple of hours and then told that Hotels.com didn't provide them with the reservation confirmation.
This is highly unprofessional. When i tried calling Hotels.com toll free, the website said 9am- 8pm was working hours but IVR stated no one is available. Due to this denial i had to make a last minute reservation with a much higher price as there were no rooms available in the entire city.
I have left a complaint and that as well has not been addressed. I have requested a refund and a difference amount compensation from Hotels.com. Till now i have not heard back from Hotels.com. I belong to the same community from the Travel and the Aviation industry, it scares me that with the experiences like these, its a direct downgrade to such a reputed company such as Expedia Group.
Highly Dissatisfied and would never recommend this website to any friends/family members. S#98034002
Hina
Hina、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年2月10日
Great location. It was very pleasant and the employees were most accommodating
Timothy
Timothy、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年12月30日
Ritabrata
Ritabrata、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年12月14日
Bathrooms are pretty small but overall the hotel and staff were good.
Netra
Netra、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年12月3日
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年11月15日
Chandra K.
Chandra K.、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年11月11日
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年10月22日
Take address
Make sure you take the address. There are several "Grand" hotels in this city. Taxi drivers will not know which one. This one is near the Partition Museum and RR station.