Check in process took 30 min. My room smelled like cigarettes. We were locked out because the door battery died so we had to wait another 30 min for a tech to let us in. We had a room with a balcony but because I requested a new room due to the cigarette smell, we lost the balcony. The new room was a bit dirty. Dirty linens with dead bugs, dirty bathroom, missing lotion dispenser, not enough towels for 2 people to take 1 shower (we only had 1 bath towel). The walls are thin. The toilet was running water all night. There was no parking available at all which was absurd because it’s a parking structure. Maybe it’s a tactic to get you to valet for $60... Near SouthCoast Plaza & SNA. Housekeeping staff was very friendly though I think my room was dirty from the lack of use. Dusty & dead bugs make sense for that. Not a busy hotel. Cool elevator in lobby but no water available in the lobby either was weird they usually have complementary serve stations. Wouldn’t stay again.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月28日
casey
casey、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月28日
Amanda
Amanda、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月27日
Oscar
Oscar、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月25日
Tianyao
Tianyao、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月19日
Lindsay
Lindsay、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月18日
Glenn
Glenn、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月16日
Is everything okay except parking $45 for night
SHIMON
SHIMON、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月15日
TERRIBLE
Hotel was dirty and had a terrible musty smell. The hotel room was so full of dust my throat became sore. We checked out and went to a new hotel 2 hours after we checked-in to our weekend stay. Please save yourself money and do not stay here. Too bad we cannot be refunded due to booking on hotels.col and trip insurance being a scam.