All went well until I took a shower and the faucet kept leaking. Notified the front desk about it and all maintenance did was force the nozzle to close which was hard to turn back on. Toilet also kept running, notified the front desk 4 times about this and it was never fixed correctly. Bartender had given me a menu, I hadn't ordered yet but he took it to give to a man and then returned with another one. Did not even ask if I was done using it. I had to call again to the front desk because the individuals next to me at 10:30 pm were partying in their room, took security 45 minutes to come up and quiet them. Since I did not make the reservation or transaction with Hyatt, I was not reimbursed for anything except the resort fees and food. I am utterly exhausted!
Elizabeth
Elizabeth、6 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月5日
Diane
Diane、4 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月4日
Jessica
Jessica、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月26日
Ivory
Ivory、4 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月22日
Fernando
Fernando、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月19日
Eugenia
Eugenia、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月14日
Marnie
Marnie、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月10日
Reception
On arrival the person at the front desk was unpleasant , cold and seemed to want to get rid of me rather than help me, first she said the hotel was fuller booked than she spent a looong time doing something, finally I had a room. At checkout I had a wonderful experience!
Monika
Monika、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月10日
Bad timing
We were bumped off our balcony room (which I payed extra for) with a regular room.
I understand the safety of the hurricane but didn’t off to accommodate for the price difference or even off a meal on them. Every single thing is extra (breakfast, parking) and got charged $100 in resort fees we couldn’t use because of the hurricane