Nice hotel with nice rooms. It is updated. The only complaint would be it is very cold in the lobby and dining area. You need your key card to use the elevator which sometimes is finicky. The breakfast was nice and a good selection. They have a gift shop and Starbucks. Did need more than 2 towels for a long stay but asked and they were nice and quick to supply. It is very well lit up at night and safe area.
Charlie
Charlie、3 泊の出張
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10/10 (最高に素晴らしい)
2024年12月8日
Jennifer
Jennifer、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年12月3日
Hee
Hee、1 泊旅行
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8/10 (とても良い)
2024年12月3日
Hee
Hee、1 泊の家族旅行
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8/10 (とても良い)
2024年12月2日
Richard
Richard、3 泊の家族旅行
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4/10 (まあまあ)
2024年12月2日
Arthur
Arthur、5 泊の家族旅行
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4/10 (まあまあ)
2024年12月2日
Horrible Stay
Smoke detector in room kept beeping due to battery low and told office three times before finally asking to switch rooms because no one ever came to fix. Also, only stayed there because of having indoor pool for grandchild to swim and although advertised as indoor pool, it is not heated and is connected without outdoor pool so there is no way to swim in the winter months. Maybe should advertise that for those staying just for the use of a pool!
宿泊されたお客様
2 泊の家族旅行
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4/10 (まあまあ)
2024年12月2日
2/10 Stay
The hotel was fairly outdated except the lobby. The room was pretty dark and dingy. There was no hot water on the 9th floor then transferred to the 4th floor. Smells like cigarettes and weed throughout the halls. Beds and pillows were pretty uncomfortable considering we were staying 5 days and 4 nights. Cleanliness was not there. The bathroom wall had black mold lining against the corners indicating some water issues.
Sarah
Sarah、4 泊の家族旅行
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4/10 (まあまあ)
2024年12月1日
So-not-eta hotel
Upon entering the lobby everything was clean and fresh. However once
You enter the rooms floors it’s a different story, carpets are extremely dirty and wore , walls have updated wallpaper that’s dirty . The lighting wasn’t the best in the hallways . Overall it wasn’t the hotel when thought we were receiving . The hot water in the first from didn’t work, the receptionist told us our only option was to wait for an engineer to show up and fix it, had to plead with her about having prior arrangements to get moved to a different room. Overall i would rate this experience and hotel 1/5
Taylor
Taylor、4 泊の家族旅行
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6/10 (良い)
2024年11月29日
Could’ve Been Better
I felt that for good service I had to pay extra for everything from the housekeeping to the breakfast. The shower water never got warm and the towel racks fell down once you placed a towel on it. My family didn’t not enjoy themselves which made for a not so good experience.
Robert
Robert、2 泊の家族旅行
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8/10 (とても良い)
2024年11月27日
Ok stay.
First impressions were mediocre and a bit disappointing.
No carts for luggage. Preoccupied front desk staff that was pleasant enough with quick direction.
5th floor hallways & room looked tired and in need of an upgrade.
Room was clean enough to stay.
Towels & sheets were clean.
Worn doorway and warped bathroom door. Older tub and tile made me question how clean it was.
I appreciated the eco friendly soap containers.
Coffee pods did not fit coffee maker.
The microwave & fridge were clean and in good condition.
The pillows & firm bed were very comfortable.
The decor was very plain (especially bedding) and lacked the cozy vibe I was hoping for.
Large tv with basic channels.
Debra
Debra、1 泊旅行
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6/10 (良い)
2024年11月21日
宿泊されたお客様
2 泊旅行
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10/10 (最高に素晴らしい)
2024年11月20日
프론트 엄청 친절!!
매우 만족합니다. 프론트 친절하구요!!
JOONGHO
JOONGHO、1 泊の出張
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6/10 (良い)
2024年11月17日
Could have been better for the price.
Check in didnt go very smooth due to credit card reader malfunctioning. There was no parking due to a magical con convention taking place in the hotel which I was not told about. Halls were very noisey due to the convention. Heater did not work in the room. Bed was lumpy and pillows were a bit uncomfortable.