Spencer is a delight. He is in training and was killing it with what he knew and would bring in management when needed. He was thrown a ton of curveballs. The driver of the shuttle was also awesome.
That being said, the phone in our room didn’t work; the TV didn’t operate according to advertised / what the remote had available; the remote didn’t have a back so batteries kept falling out; the cabinet door to the fridge was broken; the walls had clear evidence of water damage as did the ceilings; the bathroom tub had intense scuffs; the grout around the toilet looked like someone had just pissed on it and never cleaned; the heat wasn’t truly working to keep us warm in 35 degree weather; once I got the phone working (only on speaker) room service never picked up - even when management transferred me; and check in was very dramatic with problems with other guests (not their fault) but as a Hilton member the check in was poor.
TC
TC、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月11日
Alex
Alex、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月3日
Stuart A
Stuart A、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025年1月1日
Cucarachas en el cuarto varias
Reserve 3 noches en este hotel. Solo le quede la noche del 26. Salieron cucarachas en el baño y alfombra. Cancele las noches del 27 y 28 de diciembre 2025 Y me cargaron a mi tarjeta. No se vale
RAFAEL
RAFAEL、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年1月1日
Room very hot and humid
It was very hot and humid. There was no circulation in the suite room, and the temperature was set to the heater. There was no cooling available. I did request two fans that helped me sleep through the night, but the room got very hot during the day. The shower was terrible. The stream shot to the corner of the shower and I was not able to adjust it so all the water got outside of the tub and flooded the restroom. There is a smell of mold in the bathroom, and was just disgusting having to step in the water, the staff was very nice .
Monique
Monique、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月30日
Guadalupe
Guadalupe、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月27日
Just ok
This hotel is really dated. The room had a living area and a separate bedroom. The bed was comfortable. Room was sound proofed well. You could not hear the airplanes. The bathroom was gross. It had black mold in the shower. It was really small and tight. The air conditioning was extremely loud. The hotel was ok for a night.
Marcy
Marcy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月23日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月16日
Poor cleaning of bed linens
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月15日
Bien si vas al aeropuerto
Le falta mantenimiento pero es una buena opción si vas al aeropuerto. Habitaciones grandes
Ana Rocio
Ana Rocio、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月10日
John
John、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月1日
Air conditioning was unbearable. Room was hot and stuffy.
MANUEL
MANUEL、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月30日
Muy bien
DANIEL MARTIN
DANIEL MARTIN、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月26日
Check in service was excellent. The young lady was very through snd polite
Donald
Donald、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月19日
Tucson Hotel @ the airport
Good hotel within the airport.
Room comes with a kitchen which can be usefull if you are staying longer then one day.
Mark
Mark、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月12日
Front desk person was rude
Front desk femae was rude.
Althougj 3rd party booking, could have neen a bit nice.