Poor communication. Christine originally asked us when we would be checking in to better assist with the check in process. I informed her my flight time, and that I would be heading straight to the apartment from the airport. On the day of the check-in, I messaged her to let her know I was leaving the airport. When we arrived at Vinhomes, I have not received any information on the specific location of the apartment, nor how to get the keycode. The address provided to us was to the Vinhomes Hotel, not the apartment. I had to call her a couple of times to get that information. We finally get a message with the aparment. However, if you're not familiar with the area, you will have to ask someone there where the building is, as all the buildings look the same.
Property could have been so much better if they just cleaned the rooms. Mold and mildew all over the bathrooms and kitchen sink. It looks like they allowed smoking in the room, since there was an ashtray, and the room stinks with smoke. Stained beddings, and the filters were full of dust/dirt.
Only 4 bath towels were provided, two small and two regular size. No information about room service was provided, so we assumed our room would never get cleaned during our stay. We had to go to WinMart to get toilet paper and paper towels.
Stay away from Homes by Christine Vinhomes Central Park. The area itself is nice. Maybe another apartment in the area.
