My husband and I came for an anniversary trip. It was wonderful experience our first time to the Riu. Outstanding service very clean. Pool was amazing. Drinks were fabulous!
Mike
Mike、3 泊旅行
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2/10 (不満)
2025 年 3 月 6 日
Awful!
Awful. Would NEVER go back. So loud, filled with rowdy drunk people, horrible drinks, quality of everything was awful. We into stayed one night and checked out early. Still waiting for my refund
Bri
Bri、3 泊の友人との旅行
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10/10 (最高に素晴らしい)
2025 年 3 月 2 日
My favorite All-Inclusive to date
We loved our stay! Perfect temperature and time away! The entire staff were happy, friendly and were doing their best to ensure we had a good stay.
Matthew
Matthew、6 泊旅行
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8/10 (とても良い)
2025 年 2 月 27 日
A Nice Stay
Lots of tasty food choices - breakfast, lunch and dinner buffets plus restaurants - Steak House, Asian, Mexican, Italian. No reservations required. Evening shows were disappointing considering it is a higher end resort. Rooms are well appointed but very cool at night. Pool area was OK with rows and rows of chairs/people all packed in to small area.
Janette
Janette、6 泊旅行
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6/10 (良い)
2025 年 2 月 20 日
It's heaven for people who drink a lot. For people who don't, it's not worth the price. Had dirty blankets in the roam with stains on them. However they were good with cleaning the roam every morning. Staff was nice and friendly. Quality of food is pretty bad. Ended up eating outside a lot despite it being all inclusive .
Also you can hear everything through the walls. So can't wake up late at all. At night, if there is a party can't sleep because of loud music too.
宿泊されたお客様
3 泊旅行
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10/10 (最高に素晴らしい)
2025 年 2 月 15 日
Daniel
Daniel、4 泊旅行
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10/10 (最高に素晴らしい)
2025 年 2 月 7 日
Great resort
Very nice hotel. Heated pool. Some of the restaurants art outdoors. The nights are cool to almost cold. Be sure to bring some warm clothing for dinner.
Michael and lisa
Michael and lisa、4 泊旅行
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4/10 (まあまあ)
2025 年 2 月 5 日
Do not stay here, there are better all inclusives
We stayed here for 4 nights and it was very disappointing. The food was terrible. The buffet has the same food every day and it was very stale. The pizza was hard a rock, the meats were poor quality and the veggies were rotten. We couldn’t get into any restaurants ever. They don’t take reservations and anytime we walked up they were booked all night, which didn’t make much sense. The room service food was only a few items. The breakfast buffet ended at 11am and the lunch buffet starts back up at 12:30, so there are basically no food options from 11am to 12:30pm every day. My wife got sick from the food on the first night. We asked for help and the staff didn’t believe us. After the first night experience, we tried to get a refund for the remaining 3 nights as we wanted to stay somewhere else, but they denied our request. Every morning we tried to get a spot at the pools, but they were all full. You can’t reserve any seats and people wake up super early to claim spots that they don’t even use. The pool areas are 40% full of people, but 100% of the chairs are taken, everyday. They need a better system for this. The rooms were super stuffy and smelled like sewage. The only way to get rid of the small was to close the door to the bathroom and showers. The entertainment at night were very bad. We have stayed at many all inclusive all over Mexico and we look forward to the shows. These were the worst shows we’ve ever seen. The rooms were a decent size, beds not comfortable.
宿泊されたお客様
4 泊旅行
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10/10 (最高に素晴らしい)
2025 年 2 月 4 日
Oscar
Oscar、3 泊旅行
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2/10 (不満)
2025 年 2 月 3 日
We could not use any of the 630$ resort access credit for any of the 3 rooms.
Also the basement room had smell of weed, dark and moldy.
Kirti
Kirti、4 泊旅行
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8/10 (とても良い)
2025 年 2 月 3 日
The staff was great. The room, clean. Housekeeping good. But the restaurants were disappointing. Loud, terrible in service in all but the Japanese place the Krystals. Food selection was so so.
Bradford
Bradford、4 泊の恋人との旅行
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8/10 (とても良い)
2025 年 2 月 3 日
Nice clean resort but took a day to get the room we requested and if you want premium liquor you have to pay a lot more to be in the elite club. Staff in dining hall and bars were good. Wasn’t so happy with front desk not having our room when we checked in.
Tami
Tami、5 泊の恋人との旅行
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8/10 (とても良い)
2025 年 2 月 3 日
Very nice hotel. Lots of loud country music blasting at the pool, though, and the vibe was very American in a bad way.
Luis
Luis、3 泊旅行
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2/10 (不満)
2025 年 2 月 3 日
Terrible…
MIGUEL
MIGUEL、4 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2025 年 2 月 3 日
The RIU offers a very good variety between the three properties. The Baja’s rooms were very clean and comfortable!! Pool area was very spacious. Plenty of seating.
Pool party at the Santa Fe very electric. Incredible sound system and high energy.
Overall great value for the all inclusive price.
Luke
Luke、7 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 2 月 3 日
Derek Bradley
Derek Bradley、7 泊旅行
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10/10 (最高に素晴らしい)
2025 年 2 月 3 日
Fun In the Sun
Good live entertainment, and excellent drink choices