The balcony view was nice and the staff was friendly but one night I was questioned if i brought someone into my room. The rules state that you must check in all guests if they would like to enter the hotel. I clearly understood the rules yet i was still questioned at 11:30pm which is completely inappropriate and unprofessional in my opinion.
Zachary
2 泊旅行
8/10
Likes. Centrally located on the edge of the amurallada with a very good view of the city from the top deck. The breakfast is a full one and not a Continental one, which was a pleasant surprise. Very friendly and helpful staff.
Dislikes. Management closes the deck at 8pm. Way too early. My wife and I wanted to use the jacuzzi in the evening and see the city at night.
John
1 泊の恋人との旅行
6/10
The rooms lacked a blanket, were very small, and WiFi did not work on the rooms across the street from the check in area.
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8 泊旅行
8/10
Very noisy. Imposible to rest at night. Staff is very friendly and helpful.
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3 泊の恋人との旅行
6/10
Ubicación aceptable. Desayuno básico pero bueno. No hay elevador y se escucha mucho ruido alrededor, definitivamente no es un lugar para descansar. La caja fuerte no servía.
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2 泊の家族旅行
8/10
Buena ubicación, muy cerca del centro. El personal muy atento y dispuesto a colaborar en todo lo necesario
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9 泊の友人との旅行
4/10
Hotel is located in different place from the PIN where Expedia shows it
Notdisclosed
1 泊旅行
10/10
Very nice property right at the edge of the old city.. Staff were wonderful, very accommodating and helpful with a variety of requests.. , included breakfast was fantastic in a lovely little dining room. Very reasonable rates!! Highly recommended
G.Tiffen
3 泊の家族旅行
10/10
the only problem was the lack of hot water and pressure in the shower. Other then that everything else was very good.
Mel
3 泊の家族旅行
8/10
Very good located, nice staff, you can walked everywhere from the hotel
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3 泊の家族旅行
10/10
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1 泊旅行
6/10
La ubicación es buena sin embargo el hotel no cuenta con agua caliente
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3 泊旅行
4/10
It was very bad,ugly and not clean
Alvaro
1 泊の家族旅行
6/10
I had to go to another hotel across the street to check in and to be buzzed in. Everytime I came and left, I had to be buzzed in. I was hustled to get my room for two people. Stating I only get one person per room... I showed them my booking was 1 room two adults. I traveled solo but I didn't like the fact they wanted a payoff to get my room to what I booked.... if I wanted guess they told me I had to pay an additional 80 US dollars.
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2 泊旅行
8/10
we get diferent room them the according to was in the recervation
Jairo
6 泊旅行
10/10
Great staff. My favorite was the welcome drink. Great value close to everything that matters in Cartagena. Will surely come back here
Ricar_co
1 泊旅行
6/10
Favoravel localizacao e limpeza.
Cafe da manha deixa a desejar e so tem chuveiro com agua fria.
Ana
5 泊旅行
8/10
The hotel is a great place to begin a walk on top of the wall that surrounds most of the Centro Historico. It's within easy walking distance to lots of restaurants, museums and pubs. Our room overlooked a busy traffic loop and had a view of the castle (about 25 minutes away on foot). Alexey bought the Nautilus and adjoining property about 11 months ago and is working hard with David and staff to continually improve and enhance the buildings and services.
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5 泊旅行
8/10
Hotel limpo, bom cafe da manha e funcionários prestativos. Ficamos primeiramente num quarto pequeno que possuía uma ligação de ar com o restaurante que fica logo abaixo. Na primeira noite fizeram dedetização neste restaurante e o cheiro do inseticida subiu para o quarto. Os funcionários muito solícitos nos mudaram de quarto imediatamente. Localização boa e wi-fi oscilante.
Fernanda
7 泊の恋人との旅行
6/10
Good location although noisy. Room was clean but no hot water. Breakfast was only ok with poor service
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1 泊旅行
8/10
Rooms are small but for my wife and me it was great. Price was excellent staff gets a 5 star my room had a balcony which I spent a lot of time enjoying the cool breeze. I will definitely book here again on my next vacation too much to see and do in a week
Peter & lourdes
4 泊旅行
10/10
Muy buen servicio y amabilidad. Los cuartos son convenientes y la comida bien. Buena ubicación dentro de la ciudad amurallada
Juan Carlos
4/10
não tem água quente para banho, quarto não tem janela ar condicionado co defeito
Joaquim
4 泊の恋人との旅行
6/10
O hotel está localizado na entrada das muralhas e logo ao lado a circulação me pareceu um pouco perigosa.
O quarto tinha uma varanda com vista para uma pequena área ( tipo praça) que fica repleta de motoristas de táxi e pedintes.
Local muito barulhento, inclusive, com um senhor que fica organizando, aos berros, transporte em táxi compartilhado.
Não tem recepção. O café da manhã e o atendimento acontecem eu uma pousada do outro lado da rua.
Importante: não tem chuveiro com água quente e essa informação não estava disponível.