At Mount View Hakone, you'll be within a 10-minute drive of Ōwakudani and Fuji-Hakone-Izu National Park. Guests can visit the spa to indulge in massages or aromatherapy, and Japanese cuisine is served at oohiroma, which is open for dinner. Also, Hakone Kowakien Yunessun and Hakone Open Air Museum are within a short drive. Fellow travelers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, Hindi, Japanese
At a glance
Hotel size
37 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 7:30 PM
Minimum check-in age: 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests who book Half Board rate plans and require dinner must check-in by 6 PM.
Guests with dietary restrictions or food allergies should contact this property in advance.
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7:30 AM–9:30 AM
Room service
What to do
Hot springs
Shopping
Services
Front desk (limited hours)
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Television in common areas
Full-service spa
Local artist showcase
At least 80% lighting from LEDs
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Room amenities
Be entertained
24-inch LCD TV
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Freshen up
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 5 hot springs open between 3:00 PM and 5:30 AM.
Dining
Oohiroma - This restaurant specializes in Japanese cuisine and serves dinner only.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately JPY 2200 per person
Pool, spa, & gym (if applicable)
Hot springs access available from 3:00 PM to 5:30 AM
Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mount View Hakone Inn
Mount View Hakone
Mount View Hakone Ryokan
Mount View Hakone Hakone
Mount View Hakone Ryokan Hakone
Frequently asked questions
Are pets allowed at Mount View Hakone?
Sorry, pets aren't allowed.
Is parking offered on site at Mount View Hakone?
Yes, there's free self parking.
What are the check-in and check-out times at Mount View Hakone?
Check-in start time: 3 PM; Check-in end time: 7:30 PM. Check-out time is 10 AM.
What is there to do at Mount View Hakone and nearby?
Onsite recreation at Mount View Hakone includes hot springs. Mount View Hakone also has a spa.
What's the area around Mount View Hakone like?
Mount View Hakone is a short 1-minute walk from Sengokuhara Onsen and 13 minutes' walk from Sengokuhara Susuki Prairie.
Mount View Hakone Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 17, 2024
Came back here after 7 years with my family. The private baths were great! Food was amazing.
But the thing with the public baths is that you’re with other people who don’t know the bath etiquette— meaning there’s going to be lots of long hair floating in the women’s bath and people who don’t scrub down before getting in. Wish there was a little more signage that’s obvious for those who don’t speak/read Japanese. Getting into the outdoors bath and having a hairball stick to me didn’t feel amazing at all…
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
Japan 2024
Amazing stay! Loved the breakfast and dinner. Property was on the bus line so very convenient.
John
John, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2024
Mount View Hakone was a beautiful hotel and I so wish we’d had more than one night in it. I’ll definitely try to return, especially to explore the mountainside towns.
There was some signs of age and some times where I found some hair or the like in places but otherwise perfect.
Taylor
Taylor, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 14, 2024
Traditional Japanese Ryokan. The staff was kind and helpful. We only used the private onsens but they were really nice and really hot. We got half board and the food they served was presented nicely and tasted great. The rooms had lots of amenities and a yukata for you to wear
Jack
Jack, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 10, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 2, 2024
Great location. Close to the lake and the cable car ( a few bus stops away). We reserved a Japanese room. It was nice that the futons were set up when we arrived. An extra mattress was added under the futon, so it was pretty comfortable to sleep on. The two shared bathrooms were clean and seemed to be available most of the time. Outdoor private onsen was an additional Y 3000 for 45 minutes and offered during check in. Dinner and breakfast at hotel were really good and half board was best choice, as there were no other restaurants nearby.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 2, 2024
Amazing experience. Staff were extremely accommodating. The whole place was super cool and felt traditional but had any amenities you need. The onsens were better than imagined and the food was the cherry on top. Buses could take you to the pirate ship or hikes all within a 10 min drive. For 3 people (all men), it was more than enough room. Would recommend to anyone coming to Japan.
Evan
Evan, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 13, 2024
Very good onsen and western style room with tatami Matt.
Joshua
Joshua, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 3, 2024
Ruth
Ruth, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 1, 2024
My go-to hotel in Hakone. I love it! It is a bit hard to get to by public transport and even by car. But it is super worth!
Afonso
Afonso, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jul 30, 2024
Decent hotel. The surrounding area is very quiet but there aren't a lot of places to visit nearby after dark.
Qishen
Qishen, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jul 27, 2024
We had a wonderful stay here! The onsen was perfect after a Mt. Fuji hike the day before! Make sure you get the dinner. It was a great experience!
Kirbi
Kirbi, 1-night romance trip
Verified Orbitz guest review
10/10 Exceptional
Jul 26, 2024
Jack
Jack, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 9, 2024
Great staff and services👍
Feng
Feng, 2-night trip
Verified Expedia guest review
6/10 Good
Jun 3, 2024
Overall we enjoyed our stay here, food was very good and the room was large and traditional. The bath area was ok but nothing amazing. There wasn’t any view from the room or lobby area, no grounds to walk or sit outside.
Ryan
Ryan, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 1, 2024
Anthony
Anthony, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 26, 2024
Traveled with my gf and had a terrific time. The futons were amazing to sleep on, the onsen hot and the service pleasant. The experience of wearing yukatas to the breakfast and onsen was something else to say the least. Would recommend!
Gregor
Gregor, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 16, 2024
CONG
CONG, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 25, 2024
KYONG
KYONG, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 13, 2024
Po Wah Paulia
Po Wah Paulia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 12, 2024
Very nice hotel. Loved the staff. They accommodated us so well even after having some trouble and checking in late. Our room was beautiful and luxurious with a splash of traditional culture. Able to instantly relax with one of their reserved private onsen, which was incredibly scenic and soothing btw. We purchased the half board dining experience and did not regret it one bit. The food included many varieties of traditional Japanese dishes. Conveniently located near convenience stores and bus stops. Nice quiet area with beautiful scenery. Would not hesitate to come back here on our next trip.
Kevin
Kevin, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 5, 2024
Kayo
Kayo, 1-night trip
Verified Expedia guest review
8/10 Very Good
Feb 19, 2024
Perfect for what we needed: a place to stay overnight in Hakone. We opted for the private onsen and dinner. They were able to accommodate our dietary restrictions as well, which was a plus! The room was spacious and clean, but the pillows were extremely uncomfortable. There is not a lot around but the busses were easy to navigate and stopped right in front of the hotel.
Adiel
Adiel, 1-night trip
Verified Expedia guest review
6/10 Good
Jan 2, 2024
This place was fine. It was a little difficult to get to via public transportation. The service was a little bit odd - the staff seemed stressed out which did not make for a very relaxing experience. They also contacted us multiple times prior to our arrival to ask about our travel plans even when we had not determined them yet, and it felt a bit stressful to have to communicate back and forth. The food was good and the baths are nice. We had massages in the room which was enjoyable and convenient. The rooms are spacious and comfortable. The private bath for two was very enjoyable.
Katie
Verified Expedia guest review
10/10 Exceptional
Nov 30, 2023
This experience was amazing! Wonderful food, onsen and atmosphere—- thank you!