We booked the Hazel Suite which accommodates 4 guests (2 adults and 2 children), and had confirmed this at the time of booking (3 months prior to check-in).
We again confirmed this via email & phone call 2 weeks prior to check-in and again when we were at Mumbai Airport (4hrs prior to check-in), that we would be arriving and make sure the room is ready with 4 beds.
Surprisingly, the room was not ready and the staff asked us if we wanted extra beds - this took an hour to sort out!
The hotel does not offer currency exchange service, but one of the staff members (Ravi) tried to con us by offering us a very low rate, which we rejected - he wanted a bribe.
On day 2, the room was nicely cleaned but housekeeping forgot to put 4 towels (they only left 2), and had not provided a new toilet roll. My wife went to Reception who then sent 1 hand towel only. Ravi denied being asked for a toilet roll and 2 extra hand towels, even though my wife asked! He wanted a tip for us bothering him - very unprofessional!
Staff members Amit in Concierge and Amit in Housekeeping were brilliant! Genuine guys wanting to help out!
Amit
Amit、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 11 日
Shreyansh
Shreyansh、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 6 日
The Fern is a lovely property in a dismal location, however we were only visiting for one night as we had a flight to catch the next morning. Room size was generous, nice amenities and in site restaurant was of a good standard. Would visit again if it wasn't for the location. Maybe better in the daytime, but didn't really see the location during the day.
Bhavini
Bhavini、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 12 月 21 日
Kishan
Kishan、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 12 月 19 日
Kishan
Kishan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 11 月 27 日
Sanjay
Sanjay、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 11 月 11 日
Fun stay at Fern Residency
A very nice clean hotel with excellent vegetarian food.
Staff also very helpful and will go beyond the norm to help.
I will book my stay here again
Kumar
Kumar、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 10 月 8 日
Excellent Service staff
Gautam
Gautam、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 8 月 30 日
Not recommended. No hot water for shower. Wrinkles on bedding so definitely not pressed. Overpriced for sure.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 7 月 22 日
food was excellent
Farokh
Farokh、2 泊の出張
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024 年 6 月 23 日
Asutosh
Asutosh、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 3 月 5 日
We had taken a suite and our experience was very good
Archana
Archana、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 2 月 25 日
Nikhil
Nikhil、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 2 月 8 日
Nice Hotel.
Impressed with the standard of hygiene and quality of the hotel/room, would recommend to anyone and stay here again.
MAHUL
MAHUL、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 2 月 4 日
It was little outside centre of Rajkot but very good value for money. Staff were good and friendly.
Kishor
Kishor、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024 年 1 月 23 日
Bathrooms are terrible
Ashutosh
Ashutosh、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023 年 12 月 31 日
Broken sink. Shower water very very luke warm. Bed sheets most likely not washed based on the feel and look. We used our own bedsheets and towels. Breakfast and dinner buffet good quality.
Jayantkumar
Jayantkumar、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019 年 5 月 31 日
Canan
Canan、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019 年 3 月 23 日
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019 年 3 月 23 日
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019 年 3 月 23 日
I was travelling with two friends and we booked two separate rooms with dinner and breakfast. Both rooms were very clean and very comfortable. The buffet dinner and breakfast both had plenty of variety and were delicious. Everything was excellent and a much higher standard than I was expecting. It is also located not too far away from Rajkot Airport which was very convenient for us.
Peter
Peter、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019 年 3 月 4 日
Good decent and clean hotel.
Good hotel with good local amenities
Atul
Atul、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019 年 2 月 11 日
Dated but Functional
The hotel is a bit dated and needs a refurb. Staff are focused on doing the basic. The breakfast is good!