I recently booked a stay at this hotel for my friends and family through Expedia, which clearly stated that the reservation was for 4 adults. However, upon arrival, we were told by the front desk staff that only 3 guests were allowed and that we had to pay an additional 900 pesos for the fourth guest. This is a total scam!
The pictures on Expedia are completely misleading. The actual condition of the hotel is far worse than what is shown online. The rooms were dirty, the amenities were lacking, and the overall environment was extremely disappointing.
If I could rate this hotel negatively, I would. It’s frustrating to feel deceived by both the hotel and the booking platform. I would strongly advise potential guests to look elsewhere for accommodation to avoid similar disappointment and hidden charges.
Rating: 1/5
RAY AN MARGARET
RAY AN MARGARET、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月14日
I recently booked a stay at this hotel for my friends and family through Expedia, which clearly stated that the reservation was for 4 adults. However, upon arrival, we were told by the front desk staff that only 3 guests were allowed and that we had to pay an additional 900 pesos for the fourth guest. This is a total scam!
The pictures on Expedia are completely misleading. The actual condition of the hotel is far worse than what is shown online. The rooms were dirty, the amenities were lacking, and the overall environment was extremely disappointing.
If I could rate this hotel negatively, I would. It’s frustrating to feel deceived by both the hotel and the booking platform. I would strongly advise potential guests to look elsewhere for accommodation to avoid similar disappointment and hidden charges.
Rating: 1/5
RAY AN MARGARET
RAY AN MARGARET、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年6月24日
Graig
Graig、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年5月13日
The air-conditioning system at the front desk wasn't working.
Rommel
Rommel、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年4月20日
It seems so old,the toilet is dirty,the reception was rude and unfriendly .Strictly for 2 persons only if exceeding 2 persons must pay 450 per head. Shower has extremely low water flow .I do not recommend this hotel .You can still find many affordbale and nice hotels nearby.