Real 2. Plza. Héroes de Cavite, Cartagena, Murcia, 30201
What's nearby
Roman Theater - 5 min walk
Gran Hotel - 5 min walk
Port of Cartagena - 6 min walk
Cartagena Bull Ring - 11 min walk
Punic wall of Cartagena - 11 min walk
Getting around
Corvera (RMU-Region de Murcia Intl.) - 31 min drive
Cartagena (XUF-Cartagena Train Station) - 16 min walk
Cartagena Station - 16 min walk
Torre-Pacheco Station - 27 min drive
Restaurants
Yellow Submarine - 2 min walk
Columbus - 2 min walk
Burger King - 3 min walk
Mare Nostrum - 7 min walk
Cotton Grill - 6 min walk
About this property
Hotel Cartagena Puerto
Hotel Cartagena Puerto is a great choice for a stay in Cartagena. Guests looking for a bite to eat can check out Gastrobar Cibus, which serves Spanish cuisine and is open for lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. The helpful staff and location get great marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
100 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 19 per day)
Offsite parking nearby (EUR 19 per day)
Property amenities
Food and drink
Buffet breakfast (surcharge) 7 AM–10:30 AM on weekdays and 8 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
3 meeting rooms
Conference space (1582 square feet)
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2004
Safe-deposit box at front desk
At least 80% of food locally-sourced
Vegetarian dining options
Humane treatment of captive wild animals
Local culture & ecosystem education
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Hardwood flooring in room
Room amenities
Be entertained
42-cm plasma TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Shower/tub combination
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Water-efficient showers only
Special features
Dining
Gastrobar Cibus - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19.90 per person
Pets
Service animals exempt from fees
Pet deposit: EUR 100 per stay
Pets are allowed for an extra charge of EUR 35 per pet, per stay
Parking
Self parking costs EUR 19 per day
Parking is available nearby and costs EUR 19 per day
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts major credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Nh Cartagena
Nh Hotels Cartagena
NH Cartagena
Hotel Cartagena Puerto Hotel
Hotel Cartagena Puerto Cartagena
Hotel Cartagena Puerto Hotel Cartagena
Frequently asked questions
Does Hotel Cartagena Puerto offer free cancellation for a full refund?
Yes, Hotel Cartagena Puerto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Cartagena Puerto?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of EUR 35 per pet, per stay, and there's also a deposit of EUR 100 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Cartagena Puerto?
Yes. Self parking costs EUR 19 per day.
What are the check-in and check-out times at Hotel Cartagena Puerto?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Hotel Cartagena Puerto?
No, this hotel doesn't have a casino, but Casino de Cartagena (2-min walk) is nearby.
Are there restaurants at or near Hotel Cartagena Puerto?
Yes, Gastrobar Cibus offers Spanish cuisine.
What's the area around Hotel Cartagena Puerto like?
Hotel Cartagena Puerto is in Cartagena Casco, a short 1-minute walk from Palace Hall of Cartagena and 3 minutes' walk from Old Cathedral of Cartagena. Travelers love the hotel's prime location.
Hotel Cartagena Puerto Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 17, 2024
Nice hotel at Cartagena Port.
A comfy hotel with lots of thoughtful items in the room. Very clean, very quiet and in a good location. The decor is modern but a little dark, and bare in the Reception area. The breakfast was good and the staff, friendly. We were unable to park in their underground car park even though the hotel was very quiet, and it was a bit of a walk to the nearest public car park.
Susan
Susan, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 7, 2024
Jason
Jason, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 6, 2024
jacqueline
jacqueline, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Martin
Martin, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Gary
Gary, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
Great staff
Paul
Paul, 18-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2024
Piotr
Piotr, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 22, 2024
Not as expected for a Superior room
The room suffered from a bit of noise, clock tower bells, seagulls during the night. The minibar fridge made a lot of noise that you thought someone had entered the room. The bathroom door needs adjusting as it was catching on the floor so waking you up when someone visited it. The balcony door/window had a big step up to get out and consequently a dangerous step down. The view from the balcony was very good over the harbour. It said parking available but had to go to a public car park away from the hotel.
Nigel
Nigel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Thank you
The hotel was in a great location for my work. The staff were really helpful and did all they could to make my stay experience a good one.
B S
B S, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 15, 2024
Staff at the hotel were friendly and helpful.
They first room had an air conditioner leak and we had to be moved to another room which was nice .
Margaret
Margaret, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2024
Andrew
Andrew, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
Great location good hotel with everything needed.!
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 12, 2024
Marlene
Marlene, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 17, 2024
Disappointed
We thought we’d booked a superior room with a balcony as shown in the picture, this was not the case. Misleading at best. Extremely disappointed and have no doubt we are not the first customers that have been tricked by the pictures. Not good enough.
The hotel is rather soulless and lacking in information regarding facilities, dining, bar etc. We had no idea if they even do bfast or food or drink.
Liked Cartegena as a destination but on our next visit we’ll be staying elsewhere.
Tom
Tom, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 9, 2024
Service was outstanding.
Angel
Angel, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 9, 2024
Short trip to Cartagena
It was a superior room which gave you a terrace with a table and 2 chairs
It was a partial sea view
The downside is the step up from the room was far too big for me I’m only 5ft 4ins tall
It was really hard to do
There is enough room on the terrace for 2 sun beds but they were not there the terrace is huge
Nice hotel great position. Lovely helpful staff
The other downside is no pool and you could really do with one in the summer
Overall enjoyed my stay and if I come to Cartagena again I will stay here
Marilyn
Marilyn, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 4, 2024
Excellent location
Deborah
Deborah, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 30, 2024
Right near the port/water which makes it convenient access by car, highly walkable with city attractions and restaurants/bar right next to it.
Abhinav
Abhinav, 4-night family trip
Verified Expedia guest review
6/10 Good
Jul 29, 2024
there are better options (and price) in Cartagena
room not exactly as seen in the pictures.
shampoo bottle not refilled (empty)
telephone for room service not working.
price above average in the city for a lower service level.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 20, 2024
Justin
Justin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 19, 2024
Kayleigh
Kayleigh, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 13, 2024
Beth
Beth, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 12, 2024
I left my passport in a cab. A member of the staff was instrumental in tracking down the cab driver and helping me to get it returned.
Wayne
Wayne, 5-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 12, 2024
Great hotel for a short city break, great location, very helpful reception staff. Clean quiet rooms. On site parking only for small cars as entry is via a service lift. Recommend you use the parking by the port. Entrance and parking spaces are bigger and there is more availability than the other hotel recommend parking which is very tight and spaces limited.