Lovely stay in a lovely Hotel that feels like a secret garden of Railay. Nice pool with many trees around and a rich life of nature. Close to the beach and the street with restaurants and also for an affordable price
Mathilda
Mathilda、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年1月13日
Not Handicap friendly or relaxing
They say they are handicap friendly and equipped and I stated I had mobility issues and to put me in a room closest to the beach and restaurant so I don’t have to walk far and instead I arrived and not only did they not have any type of golf cart to take guests from the pier to the hotel so I had to walk really really far which was so hard for me but when we got to the hotel they had put me in a room at the complete opposite end of the beach which was excruciating to walk so I spent half my time stuck in my room. To add insult to injury my room was the second floor with steep stairs!!! They did nothing to assist in this matter. I had also told them I was there celebrating my birthday and yet they were the ONLY resort during my trip who said nothing and did nothing for my birthday and my actual birthday and as while I was there. Even the airlines saw my passport and said something. My first night I spent it killing cockroaches and spiders so they need better pest control. The location has nothing. A small beach bombarded with long boats and two restaurants. Thumping music all night & loud parties at the pool. It was a lot of money spent for this type of experience. On a positive note the bed was very comfortable and the property was pretty. While this was my favorite part of Thailand, this resort was not my favorite experience. I would not stay here again.
jennifer
jennifer、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年1月8日
Terrible
Lack of maintenance. The hotel is very neglected. They don’t clean the room and bathroom properly; the shower box is dirty every day and never washed. They don’t replenish soap, shampoo, and other items that are the hotel’s responsibility. The bed is poorly made. Lack of attention to detail. Breakfast is not replenished. Towels are dirty. Poor and dirty presentation of the breakfast area. Breakfast is scarce. The hotel falls short in several aspects. It’s not good value for money. The hotel is old, and broken items are not repaired. Lack of maintenance. Breakfast area with dirty tablecloths. They don’t clean up what guests drop. Only the location is good, and the bed is comfortable.