They tried to give us a lower level room than what we paid for. When we confronted them about this, they made excuses, and when we told them we were contacting hotels.com, they badgered us about taking the room (there was also concerns about cleanliness and safety as the people in line before us found a used needle in their bed). We decided to cancel our stay and find somewhere safer and cleaner that had better business ethics.
Sarah
2 泊旅行
8/10
Valerie
1 泊旅行
8/10
Hu
1 泊旅行
8/10
Wayne
27 泊の出張
10/10
Kimble
1 泊旅行
2/10
I believe the hotel is infested with mold, as it has a similar smell. The “newly remodeled” is paint splattered all over the hotel. There’s paint on the carpets, all over hand rails and everywhere. The room itself looked… okay. There were two ceiling lights missing a face plate and a weird coat hanger hook that looked to weigh 5 pounds barely hanging from the wall, partially screwed in. Staff were confusing on how to go about getting a refund. Will be reporting the hotel to the city, avoid at all costs.
宿泊されたお客様
1 泊旅行
10/10
Annilee
2 泊旅行
2/10
nancy
1 泊旅行
4/10
Room appearance was “updated.” Carpet was dirty and there was mold in shower. The room was loud and we were kept up late with the tv next door. There was a large gap under doorway to see the light coming in from the hallway. Breakfast may as well have been nothing. Wouldn’t stay here again!
Lacey
1 泊の家族旅行
10/10
宿泊されたお客様
7 泊の出張
8/10
Frederick
1 泊旅行
10/10
Kevin
1 泊旅行
4/10
David
1 泊旅行
10/10
Joelle
1 泊旅行
6/10
Culeen
3 泊の家族旅行
8/10
Christina
2 泊旅行
8/10
Bob
3 泊旅行
6/10
The place generally LOOKS like the pics you see online. Then you realized most of it is superficial with many fixtures not working, keeping the olde shower curtains that dont reach far enough causing puddling in the floor, bedside lighting doesnt work and breakfasts are on par with prison.
LARRY ANGEL
2 泊の出張
10/10
Have stayedhere 2 other times and it is so much better now.great remodel.will definitely b back
jessica
1 泊の家族旅行
6/10
Derek
1 泊の出張
6/10
Staff was helpful (Jo) at the front desk was very helpful and attentive. Room was decent and carpets were clean. Fridge and microwave were convenient. The tv and bed are the only thing that made the trip unpleasant. Breakfast was bread only with water down coffee and juices but there is a Burger King right next door, walking distance. There are also a few lakes with a small park behind hotel if you need to walk in nature.
宿泊されたお客様
5 泊旅行
2/10
room king suite wasn't anything like the picture. the bed was not comfortable