4/10 (まあまあ)
2025 年 7 月 24 日
Unprofessional staff and poor cleanliness
I would avoid this place if I were to come back.
First, when I tried to check in, they told me that their system had an error, and I would need to switch hotels in the middle of my stay to another hotel with the same owner. Absolutely unacceptable. After enough pushback, I was able to stay.
Subsequently, I booked a tour and was told to meet in the lobby at 11:30 by this same employee. Turned out, the actual time was 11:00 and I nearly missed it. This was shortly after the check in issue, and I do believe this employee quoted me the wrong time on purpose.
The rooms weren’t filthy but certainly weren’t clean. Dust and dead bugs everywhere. Bedding was uncomfortable.
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2 泊旅行
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