Location is walkable to key attractions in the area.
Paul
4 泊旅行
10/10
Property was clean, full equipments with toiletries(pleasantly surprised me, didn’t expect it). Located in district 1 which a very busy district but convenient to travel out.
Huong
6 泊の友人との旅行
8/10
Convenience
Phuong Lan
3 泊旅行
10/10
Trevor
4 泊の家族旅行
8/10
Adrianus
8 泊旅行
2/10
By far the most atrocious/ terrible experience we have ever had.
Our family of 5, booked a 3-bdrm condo here, because they offered 3 queen-size beds. This was important to us. Upon check-in, we were advised by staff that our unit was not available. We were offered 2 separate condos (3-bedrooms total but NOT 3 queen-size beds). Not ideal but no choice.
Never during our stay did they ask for payment.
Upon check out, we were given the OK. We also received an e-mail the same day confirming successful check-out.
FIVE days after check-out, after we had returned to our home country, I received an unexpected message on WhatsAp suggesting that we didn't pay for our stay. I responded that payment and CC info was submitted though Hotels.com and I would review my CC statement for the charge.
In the following days, I received multiple phone calls daily - some at 3:00 - 4:00 am. While attempting to sort out with the CC, I also contacted Hotels.com to assist with the situation because I did not want to engage with the unknown source.
As of January 13, 2025, they has posted photos of my MINOR 8 year old daughter on public Facebook forums (who knows where else) as well as photos of my passport and personal info accusing us of "defrauding" and "embezzling".
This has put my family in danger of identity theft and threatens the safety of my child and family members..
Hotels.com should not condone this behavior. Authorities will be contacted to escalate.
Mai
3 泊の家族旅行
10/10
There is luggage storage after checkout if we have many luggages and don’t want to carry with you on a tour. They are very good in communications. Specially, if your flight is delayed, you are eligible to check in anytime even at 3 a.m early morning like us. Even though, our flight was delayed until 3 am, I called them at 3 a.m. morning and they answered the phone to get me check-in the rooms… Great service.
Huong
4 泊の家族旅行
10/10
good
mooyoung
3 泊の出張
10/10
Anmin
2 泊の家族旅行
10/10
연휴라 가격이 비싸지만 괜찮은 아파트였습니다.
KIM
1 泊旅行
6/10
The bedsheets and comforter smell bad all 3 rooms.
Tina
2 泊の家族旅行
6/10
Was hard to get towels from owners when requested.
Tommy
6 泊の友人との旅行
8/10
My stay was good overall. The hotel is clean and modern. I wish there was a gym!
hai
6 泊旅行
6/10
First time great , second time was not ,
Come into a semi dirty apartment that was not fully
Cleaned from the last person that stayed . Rooms
Will be a bit or miss in my opinion . All
Depends what was available .
Communication was good , I would maybe rent again maybe
Philip
2 泊の家族旅行
10/10
Great communication! Accomodating!
Alison
4 泊旅行
10/10
Clean ! Short walk to the party strip
Philip
1 泊の家族旅行
8/10
Sunita
2 泊旅行
10/10
Great customer service: responsive and accommodating; good location: near convenient stores, ATM, restaurants and coffee shops; clean and well equipped rooms.
Thuy
6 泊の家族旅行
4/10
Simple w/o room keeping for 3 days stay. Need to walk to reach convenience stores or food outlets. Will never stay again
Tuck Foo
3 泊の友人との旅行
6/10
Very busy, large apartment complex. Room wasn't totally clean upon arrival. Good communication.
Dylan
4 泊旅行
10/10
Exceeded my expectations in every way. Would definitely stay here again! Very updated, very spacious, very clean. Very good location, Grab picks up right in front of building. Food mart, pharmacy in easy walking distance.
KEN
5 泊旅行
8/10
Trang
1 泊旅行
10/10
Harpit Sonya
3 泊の家族旅行
8/10
There is a construction site next to the property so might be abit annoying - but the property itself is great and we had 2 bedroom but only 1 shared bathroom - the washing machine that comes with the property is great time saver for our family of 5. Abit out of the central district 1 but affordable Grab taxi makes that not an issue.