When we arrived, we entered a building site with a makeshift desk to the desk. It looked nothing like the photos nor had we been aware that the hotel was being renovated. We wouldn’t have chosen it if that was the case. The construction work meant we were woken up early, with builders shouting, drilling, banging, meaning our relaxing stay in Paris was anything but. I went to ask reception if they could stop the works until we were up and out as my partner was still trying to sleep, to which they said they’d try but then nothing happened.
Possibly the most disgusting part of the stay was the toilet. We arrived and it didn’t flush. We went downstairs and explained, said it needed seeing to asap. They wrote down our room number and said they’d look. No one did, for the 3 days we were there and we had to keep going out to the local cafe to use their toilets. It was GROSS.
Not a 4 star hotel. AI generated photos. Staff unable to help.