On the first few days of our stay the room service was great, they replenished the bathroom supplies as well as the paper towels. Second time we asked for a full service, it wasn’t what we witnessed meaning the beddings wasn’t changed. I called the front desk and gave me pillow cases to replace the old ones. Then the service got sloppy every time we requested for our room to be refresh.
The hotel is great, location was superb the only draw back is that the walls are too thin, you can hear people screaming or yelling outside the door unless those out the long term stayers that seemed to think they run the whole floor.
The breakfast selection weren’t too bad, the kitchen staff were very pleasant. I just wish they offer more variety of options like flavored waffles and let dry sandwiches ( great idea for grab and go)
Katharine
Katharine、15 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月2日
Jungwoo
Jungwoo、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月1日
Not great for long term stay
At first check in was interesting, they provided the room that we needed at the time. The room service was great for a couple of days then it went down when we asked for a full service of changing sheets, pillow case the works, the other time they didn’t replace our body soap with a new bottle.
The breakfast option was a great, not much of a turkey sausage fan. The kitchen attendants were nice, sweet and friendly. The front desk staff doesn’t always acknowledge guest as they come in. This place is great for short term stay like a weekend getaway etc but definitely not for long term.
I mean it’s great that the bed is placed away from the door but the walls are way too thin. I don’t know if there’s anyone else living here for a very long time where we have waken up in the middle of night to a sound of people screaming and yelling along the hallway. ( definitely not our business but it was since we were rudely interrupted from a much needed rest).
Having a kitchen and full fridge is definitely a treat but I wish the vent are strong enough that if you try to cook dinner the entire room won’t smell like food.
宿泊されたお客様
12 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月28日
Young Wook
Young Wook、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月20日
SHIHTSE
SHIHTSE、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月17日
Ted
Ted、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月28日
Andre
Andre、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月28日
Very nice rooms, staff is very professional and nice.
Christine
Christine、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月21日
Charlene
Charlene、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月18日
SUNGHO
SUNGHO、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月17日
Aratita
Aratita、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月15日
DON
DON、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月11日
Turarango
Turarango、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月3日
Cho Wen
Cho Wen、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月2日
very nice, meet my expectations
Farida
Farida、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月24日
Shelby
Shelby、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月20日
The room was impressively clean and well-equipped, making it one of the cleanest places I've stayed at in the United States. I would definitely choose to stay at this hotel again.
Maria Lailani
Maria Lailani、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月20日
We had an amazing stay! Definitely plan on staying here again and again. The morning front desk member was so incredibly nice and was able to check us in early, since we had an early flight arrival. The hotel is beautiful and so clean! It has 2 rooftop patios with great views. The breakfast was delicious with great options. It’s only a 3 minute walk to the BART/train station. This was our only method of transportation and it was so easy and convenient to get to and from SFO, SF, and Santa Clara. Highly recommend!