Must walk up 2 flights of stairs to get to the lobby and another 1 - 3 flights to the room. No lift or help with luggage. No glasses in the room, no hot water in the shower in one of the rooms and none at all in the other room. Stained sheets, lumpy pillows. Loud vehicles racing in the street, loud music all night, hotel says it is sound proofed but that is not correct. The single pane glass did nothing to limit the noise. Scary neighborhood: men walking around all hours, hollering, screaming at themselves and each other.