One of the worst hotels I’ve stayed in. No hot water, no AC, the tub would move beneath your feet when you moved in it. And every problem the front desk had an excuse for (for the tub, it was that the tub was fiberglass and there was foam beneath it, that’s why you feel it move beneath you….sure, let’s go with that). The woman at the front desk also loudly said my room number, and where my room was in relation to the parking lot (we were on ground level). Which is a BIG security/safety no no. And the breakfast was just choices of bread and jam, some danishes if you were lucky, and watered down juice.
We were told after explaining all the issues that management would contact us. Went a week with no response, and I called three times when supposedly a manager would be there just to be told they’re not in, call another day. Had to go through Expedia support to get some of our money back. If you book here and have problems, you can go to the support line of whatever you booked through, or go straight to Wyndham corporate.
