See all properties

Grey Street Hotel

3.5 star property
Hotel with spa, near Castle Keep

Choose dates to view prices

Photo gallery for Grey Street Hotel

Exterior
Couples treatment rooms, body treatments, hot stone massages
Lobby sitting area
Deluxe Twin Room | Premium bedding, in-room safe, individually decorated, desk
Junior Suite | Premium bedding, in-room safe, individually decorated, desk
Treat yourself to a rejuvenating retreat at Grey Street Hotel, where luxurious comforts meet stunning city views. Unwind with a massage or body treatment at the spa, connect to in-room WiFi, and indulge in delicious breakfast options. With helpful staff on hand and concierge services available, this hotel near Castle Keep is sure to impress.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Spa
  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Bar/lounge
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is ￥11,870
￥14,244 total
includes taxes & fees
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated, desk

Deluxe Double Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated, desk

Standard Double Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Reception hall

Maldron Hotel Newcastle

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
9.2 out of 10, Wonderful, 1,204 reviews
The price is ￥10,848
￥13,018 total
includes taxes & fees
Apr 21 - Apr 22
Maldron Hotel Newcastle
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE

What's nearby

  • Castle Keep - 3 min walk - 0.3 km
  • Tyne Bridge - 7 min walk - 0.7 km
  • Quayside - 11 min walk - 1.0 km
  • St. James' Park - 11 min walk - 1.0 km
  • Gateshead Millennium Bridge - 13 min walk - 1.1 km

Getting around

  • Newcastle Intl. Airport (NCL) - 14 min drive
  • Newcastle Central Station - 6 min walk
  • Dunston Station - 6 min drive
  • Manors Station - 7 min walk
  • Monument Station - 5 min walk
  • Central Station - 5 min walk
  • Central Station - 6 min walk

Restaurants

  • ‪Miller & Carter - ‬1 min walk
  • ‪Revolución de Cuba - ‬3 min walk
  • ‪Alvinos - ‬2 min walk
  • ‪Flares - ‬1 min walk
  • ‪Pizza Punks - ‬1 min walk

About this property

Grey Street Hotel

When you stay at Grey Street Hotel, you'll be within a 15-minute walk of Quayside and St. James' Park. Guests can visit the spa to be pampered with deep-tissue massages, reflexology, or mani/pedis. Other highlights at this eco-certified hotel include a bar/lounge and a terrace. Fellow travelers say great things about the comfortable beds and helpful staff. The property is just a short walk to public transportation: Monument Station is 5 minutes and Central Station is 5 minutes.

Languages

English, Polish
VISIBILITY

At a glance

Hotel size

    • 49 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 8:00 AM–10:30 AM
  • Bar/lounge
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.

Dining

Monument Bar - Onsite lobby lounge.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 7.5 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Sunday, Monday, and Tuesday:
  • Full-service spa

Children & extra beds

  • Rollaway beds are available for GBP 35.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20.00 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Grey Street Hotel currently open?

The property is closed between December 24 and December 26.

Does Grey Street Hotel offer free cancellation for a full refund?

Yes, Grey Street Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grey Street Hotel?

Yes, dogs are welcome. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Grey Street Hotel?

Sorry, there's no onsite parking at Grey Street Hotel.

What are the check-in and check-out times at Grey Street Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Grey Street Hotel?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (7-min walk) is nearby.

What is there to do at Grey Street Hotel and nearby?

Grey Street Hotel has a spa.

What's the area around Grey Street Hotel like?

Grey Street Hotel is in Newcastle City Center, a short 5-minute walk from Monument Station and 11 minutes' walk from Quayside. Our travelers say the local area is very central.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Weekend in Newcastle
Lovely hotel. Very clean room friendly staff. In city centre close to bars and restaurants. Would definitely recommend and will be staying again on future trips to Newcastle.
Jonathan, 2-night trip

10/10 Exceptional

Newcastle excellent time
It was amazing, nothing was too much trouble for anyone
Claire, 2-night trip

10/10 Exceptional

Lovely hotel
Stuart, 1-night trip

10/10 Exceptional

Great Hotel, great location, fantastic breakfast, fantastic staff.
Steven, 2-night trip

10/10 Exceptional

Good location. Room was big and comfortable. When we got to our room there was 3 bottles behind the curtain from the previous guests
Kevin, 2-night trip

10/10 Exceptional

Great stay Feb 2025
Amazing stay, friendly welcome, very clean room. Check in and out process was simple and the location is perfect for bars and restaurants. Very dissappointing that the king size bed was two large singles pushed together however.
1-night trip

10/10 Exceptional

Amazing place
Amazing place
Sam, 3-night trip

10/10 Exceptional

Good place to stay
Brent, 6-night trip

10/10 Exceptional

Had a lovely stay, staff were super friendly
Ashton, 2-night trip

8/10 Very good

Fab location
Stay nice, good location. Mostly nicely decorated and clean but decorative pillows had stains and the bin hadn’t been emptied from before we arrived
1-night trip

10/10 Exceptional

Visiting daughter who is at university
Weather was ok, a bit chilly and windy, but didn’t rain.
Lynsey, 2-night trip

10/10 Exceptional

Great central hotel
Anthony, 3-night trip

10/10 Exceptional

Great stay
Great hotel in a very central location. Rooms look like they have had a refurbishment and are very classy looking. Bed was lovely and comfy. The junior suite has a great separate shower and bath. Breakfast was well stocked and the hot food options were delicious. All staff were friendly and helpful. Will definitely use again.
Paul, 2-night trip

8/10 Very good

Very nice hotel
Michelle, 2-night trip

10/10 Exceptional

Affordable clean and modern city centre hotel well worth a stay
Catherine, 1-night trip

10/10 Exceptional

Really enjoyed my stay many thanks.
Joel, 2-night trip

8/10 Very good

Location fantastic staff lovely but it's right next to a nightclub playing music till 03:00 am.
Ian, 1-night trip

6/10 Good

Great Location and atmosphere - but noisy
Beautiful hotel, in great inner city location - couldn't be better for accessing what Newcastle and the North East has to offer. The downside to this hotel is that you can hear what is going on in the rooms around you. Three nights of the four we stayed at the Grey Street Hotel we were woken by our neighbours - who in all but one instances weren't being particularly loud, just having a conversation.
4-night trip

6/10 Good

Great location, but very dated. Nice staff
Ian, 1-night trip

10/10 Exceptional

Lovely hotel and staff perfect location will definitely stay again
Janet, 1-night trip

10/10 Exceptional

Had a great stay at this hotel, rooms were decorated lovely & everything was very clean. Had an issue with the shower on the first morning however the staff were quick to respond and organised another room for us to move to straight away.
Nichola, 3-night trip

10/10 Exceptional

Lovely weekend staff Friendly staff
Cheryl, 2-night trip

10/10 Exceptional

Hotel well situated. Staff helpful and room was clean.
Karl, 2-night trip

10/10 Exceptional

The staff were friendly and welcoming, they went out if their way to help, rooms were quiet even in a Saturday night. Hotel very clean and modern
Lesley, 2-night trip

8/10 Very good

Staff great. Bar and restaurant really pumping on Saturday night. Great vibes. Didn’t have breakfast so can’t comment. Room on top floor great but pitiful shower was no more than a dribble. Would have been 5 stars otherwise.
David, 1-night trip