The front desk clerk was rude at check in. There was no coffee made at check in. When I came back down an hour later coffee was still not ready.
The coffee creamer was empty in the lobby. There were flies everywhere at the coffee station.
The room was clean enough.
I would pick a different hotel if I were to go back to this area.
Amy
Amy、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 5 月 5 日
The television, curtains and telephone did not work. Told there was nothing that could be fixed and no room to move us to. Night shift told me they would comp breakfast and morning shift had no idea about it. Extremely disappointing to not have anything in the room work. Additionally guests are never to be booked in a room without a working telephone as a safety precaution. Extremely disappointed in the conditions and lack of response and assistance.
Taylor
Taylor、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 29 日
James
James、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 20 日
Elizabeth
Elizabeth、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 18 日
Mark
Mark、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 5 日
Andrew
Andrew、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 1 日
Kevin
Kevin、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 30 日
Right off 65 lots of restaurants nearby
Becky
Becky、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 26 日
Really loved the comfortable bed and great tv. Room was spacious and chairs comfortable too. The carpet could have used some spot cleaning. We had some trouble figuring out the ac which was actually controlled by a thermostat and a lovely, pleasant young woman came and demonstrated how easy it actually was. Plan to stay at this Hilton again.
Lorna
Lorna、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 23 日
The room itself was fine. There were some missteps like, for example, there was no clock in the room. I thought that was odd. We ran out of tissues which were not replaced during cleaning (although the empty box was removed). There was a piece of a bar of soap in the shower drain that I forgot to clear. After the room was serviced, it was still there. The toilet paper holder had come out of the wall, we mentioned it to the front desk attendant who assured us we would not have to pay for it ( he knew it was broken but wasn’t concerned about getting it fixed.) The window blinds were broken and could not be raised at all. The attention to detail and customer service was lacking.
Karen
Karen、2 泊の恋人との旅行
Travelocity を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 18 日
Colleen
Colleen、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 2 月 25 日
Average at best.
Elec shade did not work, TV did not work & maintenance had to be called. Tissues ran out housekeeping removed the empty box but did not replace our group had two other rooms and same thing happened to them. Why pay more for a Hilton when the basics are not provided.
Karen
Karen、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 2 月 16 日
Upon check-in I was given a handicap room which is different from a regular room. The person at the front desk said that was all they had left. The electronic curtain did not work so I couldn't put the curtain up to let some light into the room. The bed sheets and of the towels had hair in them. When I returned to my room after attending the event I was in town for. (after 11 pm) There was very loud music playing somewhere. The front desk attendant said it was coming from the club across the street but it sounds like it's coming from a from a room here in the hotel. It is now after 1 am and the music is still playing. This is totally ridiculous!
Anthony
Anthony、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 2 月 12 日
Wonderful hotel.
Wonderful hotel. I stay here 2-3 times a year. This time I had my two dogs. My 2 complaints are : the doggie bag trash outside needs emptying- overflowing. And they put us next to another room with dog. My dog barked every time he heard the other dog so they just egged each other on. Maybe spread them out?
Leah
Leah、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 1 日
Jerry
Jerry、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 29 日
Reliable spot.
Stay here a lot to be near Samford. Appreciate I can bring my dogs.
Leah
Leah、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 27 日
Kim
Kim、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 20 日
Clean room and good customer service
Great customer service, clean rooms.
Mattress not very comfortable.
Bathroom was one of the smallest I’ve seen in a hotel lately.
Breakfast was not included and is $14 per person.
Joel
Joel、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 19 日
Gina
Gina、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 12 月 29 日
Overnight stay
Spent the night while driving through the area.
Tad
Tad、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 12 日
Staff was very friendly
Allan
Allan、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 12 月 9 日
Nice shopping and food in area. Felt safe. Shower stopper was on the tub not in it and pretty dirty.
Iman
Iman、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 6 日
Embrel lee
Embrel lee、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 11 月 24 日
The property decor was well done, the rooms are large, the staff is friendly, it smelled amazing, love the design of the lobby, and it was very accessible to our various destinations. The only thing was that our room was not cleaned the next day- we did not receive housekeeping services.