Amazing staff at front desk! I lost my bag during flight and was exhausted when I got the hotel but staff’s kind welcome greet and amazing view and the facility of the suite room got me relaxed! We will come back to Basel and stay here again for sure :)
宿泊されたお客様
1 泊旅行
10/10
Great location and an easy tram ride from the station. We stayed before a Viking River Cruise. Viking has a desk on the lobby. The rooms were great. They were quiet, nicely appointed and comfortable. The staff could have not been more helpful.
Brian
1 泊旅行
10/10
Wie immer Super
Rolf
2 泊の家族旅行
10/10
Zuvorkommendes Personal, sehr nett, Zimmer in Top zustand, jeden Tag sauber. Rezeption jederzeit zur Verfügung, hilfsbereit und kompetent
Fruzsina
3 泊旅行
6/10
Reception area and restaurant great. Service from staff good though check out queue long. Breakfast great. Cleanliness great.
For the price, the room was a bit disappointing. Small and nothing special. Pillows flat as pancakes. Did ask for an extra one which came but not much better. Toiletries limited to bare essentials. No signal on UK TV channels.
Jill
2 泊の出張
10/10
It was overall of excellent standards however beds not exactly comfortable and pillows were extremely soft (in a bad way) and beds did not seem to be straight as we got the sensation that the head part was collapsing making you feel like you are sleeping upside down. Also, extremely gimmicky to use lifts due to different cards and designated lifts for different areas. Having said that, staff was incredibly polite and professional, they accommodated a very special request to fantastic standards and promptly, hotel was clean as you’d expect and overall a very high standard service (including catering)
Mariadelaide
1 泊の家族旅行
10/10
Ariel
4 泊旅行
10/10
Zentral gelegen!
宿泊されたお客様
1 泊旅行
6/10
Returned to the hotel almost 10 yrs after it was the Ramada - not much had changed but getting on the WiFi was cumbersome so just used my hotspot! Not ideal for business travellers and for this reason, I’ll stay elsewhere in Basel next time
Camille
1 泊の出張
10/10
Aymen
1 泊旅行
10/10
meganne
2 泊旅行
10/10
宿泊されたお客様
2 泊の出張
2/10
lei
1 泊旅行
6/10
Hamid
2 泊旅行
10/10
Larissa
5 泊旅行
6/10
Phone did not work in my room and the room service completely closes at 10pm which is especially unhelpful if arriving late