Friendly staff; there is a parking charge of $10.
My card key didn’t work (twice) so i was given a different room. Bathrooms on check in level had no toilet paper. These two minor issues allowed staff to waive my parking fee.
Breakfast was simple (turkey patties/cereal/yogurt/bagel/toast/pancakes)...but good.
Lily
Lily、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 21 日
Jose
Jose、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 20 日
Comfortable stay with a big room
We were fortunate and appreciative to get a free upgrade from a one bedroom to a two bedroom. The hotel is a little dated, but the room and beds were comfortable.
Andrew
Andrew、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 18 日
Room requested was not cleaned
Through a message i sent to the hotel a week or more before arrival, i asked if an ADA room was available due to back and balance issues. Upon arrival, the man at the check-in desk asked me if I needed the ADA room. He then said there are people who request thise rooms but dont really need them. I told him about the back and balance issues. He then said the room had not been cleaned. He also saud he sud nit know when it would be cleaned bdcayse they are shortcon help. We had no choice but to take a non-ADA room, and ge saud ge was moving us to a larger room. We truly have no idea if it was larger since we had not seen other rooms nor stayed there before.
Since our reservation was for a specific time frame, one would thinkthe room woukd have been cleaned beforehand.
Barbara
Barbara、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 7 月 15 日
Don’t stay here
This was one of the worst experiences I have had and I stay in hotels a lot. The location is great, the hotel itself is pretty good, and the employees were all friendly. That is the extent of the positive reviews. I was given keys to my room only to find out they didn’t work. I went back to the desk where she fixed the keys. I went back to the assigned room and the keys worked! However, when I opened the door I quickly realized the room was already occupied. I went back to the desk and the lady was shocked saying it didn’t show anyone in that room. She gave me a new room. I went back up opened the door to that room only to realize I was given a single king rather than a two bedroom suite (I have 6 kids, a one king room isn’t going to cut it). I caught her in the hall on her way to check the first room she had no clue was occupied. I told her she gave me the wrong room. She told me I booked a single room king. I showed her my confirmation for my two room suite (the first room which was occupied was a two room suit). She argued with me but then realized she had the wrong name. I was finally given the correct room. The room was pretty clean but in one bathroom there was only a third of a roll of toilet paper and a half roll in the other with no extra toilet paper left in the room. Don’t count on breakfast they don’t restock and were out of everything both mornings. They are very understaffed and all trash cans were overflowing. I would not stay here again.
Misty
Misty、3 泊の家族旅行
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2/10 (不満)
2025 年 7 月 15 日
Overall terrible it smelled, comfort had blood , breakfast bad, we had to go down and get everything ourselves, they didn’t want to turn on the fire pit, unfriendly I can keep going if needed awful
Valerie
Valerie、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 13 日
James
James、2 泊の家族旅行
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8/10 (とても良い)
2025 年 7 月 9 日
Habitación amplia y limpia, cuenta con buenas instalaciones . Solo no me gustó que cobren aparte el estacionamiento ( 10 usd /dia )
Eduardo
Eduardo、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 8 日
Luna
Luna、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 8 日
Dario
Dario、4 泊旅行
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10/10 (最高に素晴らしい)
2025 年 7 月 8 日
Spacious Comfort for the Family
The two bedroom suite was perfect for our family vacation. The location was safe, near restaurants and shopping, and close to San Diego Zoo Safari Park. An outdoor pool and grills were available (although we didn't use them). Booking on Hotels.com was easy. Check-in was simple. The staff was kind. And the room was as described, spacious, clean and comfortable. Would stay with Sonesta again.
Hillmon
Hillmon、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 3 日
A decent hotel stay, but don't expect much more
So my overall stay was fine, but not great. I had to wait 90 minutes to check in after being promised I'd be able to check in early. They comped my parking which was nice of them. However, the place had a terrible smelling lobby and a scratched up elevator. The room itself had a comfortable bed and good shower. But the refrigerator was very loud most of the time I was there. The ice machine turn off switch was broken so I had to dump the ice out every morning to keep it from overflowing. The couch in the room was in bad condition. The TV was of low quality and the sink in the bathroom filled up with water to half the basin when I brushed my teeth. It was a 2.5 out of 5 stars stay, unfortunately.
John
John、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 22 日
Friendly staff and close proximity to dining and shopping. Building needs some renovation, otherwise our stay would’ve been perfect.