Shibuya Excel Hotel Tokyu

4.0 star property
Hotel with 2 restaurants, near Shibuya Crossing

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
2 restaurants, breakfast served
View from room
Reception
2 restaurants, breakfast served

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Bar
  • Non-smoking
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
Feel at home
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The price is ¥24,201
¥30,509 total
includes taxes & fees
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 42 of 42 rooms

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Twin, Non-Smoking, 13 - 19F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
  • 38 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Semi Double Room Non-Smoking, 13 - 19F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room with Park View - Non-Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
  • 22.3 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

Quad Room Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

Triple Room Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 3 Large Twin Beds

Excel Double Room - Non-Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
  • 20.5 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Standard Single Room, 1 Bedroom

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

Standard Twin Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Excel Semi-Double Non-Smoking, 21 - 24F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

Excel Twin Non-Smoking, 21 - 24F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Standard Double Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Premier Double Non-Smoking, 14 - 19F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View Twin Non-Smoking, 13 - 19F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Excel Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Fourth Room

  • Sleeps 4
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Double Premiere Room

  • Sleeps 2
  • 1 Queen Bed

Superior Semi Double Room with Park View

  • Sleeps 2
  • 1 Double Bed

Excel Semi Double Room

  • Sleeps 1
  • 1 Double Bed

Superior Twin Room With City View

  • Sleeps 2
  • 2 Twin Beds

Superior Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

Superior Double Room with Park View

  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Single - Non-Smoking

  • Sleeps 2

Superior Single - Non-Smoking

  • Sleeps 1

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Standard 4Beds - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Superior Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Superior Corner Twin Room with Park View

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043

What's nearby

  • Shibuya Crossing - 3 min walk
  • Cerulean Tower - 6 min walk
  • National Stadium - 4 min drive
  • Tokyo Tower - 5 min drive
  • Tokyo Imperial Palace - 5 min drive

Getting around

  • Haneda Airport (HND) - 17 min drive
  • Narita Intl. Airport (NRT) - 70 min drive
  • Shinsen Station - 8 min walk
  • Daikan-yama Station - 17 min walk
  • Harajuku Station - 18 min walk
  • Shibuya Station - 1 min walk
  • Omote-sando Station - 18 min walk
  • Meiji-jingumae 'Harajuku' Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurant Á bientôt - ‬1 min walk
  • ‪フォルチェ - ‬1 min walk
  • ‪ダイニングバー コーンバレー 渋谷店 - ‬1 min walk
  • ‪estacion cafe - ‬1 min walk
  • ‪回転寿司 みさき 京王渋谷店 - ‬2 min walk

About this property

Shibuya Excel Hotel Tokyu

Shibuya Excel Hotel Tokyu puts you just a 5-minute drive from Shibuya Crossing and Tokyo Tower. Guests looking for a bite to eat can check out the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, Yoyogi Park and Roppongi Hills are just a 5-minute drive away. The helpful staff and location get great marks from fellow travelers. Public transportation is just a quick walk: Shibuya Station is steps away.

Languages

English, Japanese

At a glance

Hotel size

  • 408 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • A scheduled power and water outage will take place on January 20, 2025 from 1:30-5:30 AM. All facilities that use power, including elevators will not be available during this time.
  • Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Covered onsite self parking (JPY 3000 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service

Working away

  • Meeting room
  • Conference space (108 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 3500 per person
  • Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)

Parking

  • Covered self parking costs JPY 3000 per night with in/out privileges
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Does Shibuya Excel Hotel Tokyu offer free cancellation for a full refund?
Yes, Shibuya Excel Hotel Tokyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shibuya Excel Hotel Tokyu?
Sorry, pets aren't allowed.
Is parking offered on site at Shibuya Excel Hotel Tokyu?
Yes. Self parking costs JPY 3000 per night.
Is airport shuttle service offered by Shibuya Excel Hotel Tokyu?
Yes, an airport shuttle is available. The charge is JPY 3200 per person one-way.
What are the check-in and check-out times at Shibuya Excel Hotel Tokyu?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Shibuya Excel Hotel Tokyu and nearby?
Recommended spots to visit include Shibuya Crossing (3-min walk) and National Stadium (1.8 mi), along with Tokyo Tower (2.9 mi) and Tokyo Imperial Palace (3.6 mi).
Are there restaurants at or near Shibuya Excel Hotel Tokyu?
Yes, there are 2 onsite restaurants.
Does Shibuya Excel Hotel Tokyu have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Shibuya Excel Hotel Tokyu like?
Shibuya Excel Hotel Tokyu is in Shibuya, a short 1-minute walk from Shibuya Station and 3 minutes' walk from Shibuya Crossing. Travelers say the area is walkable and good for families.

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Jessi, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is our second time staying at the hotel. Superb location and a view of the famed Shibuya Crossing!
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Royal housekeeping services!
We were thrilled with the room services from housekeeping who saw to every detail of our comfort…
BILL, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Jasmin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful Hotel
The staff went above and beyond to help us in Tokyo. They arranged luggage transfer to our next location, helped us with reservations, and made sure we got where we needed to go. Their help made our trip seamless and fun!
Holly, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great location
Location is second to non. Everything is just below the hotel from food to 7-11 to transport. Only negative part is the room. Bed abit to hard to my liking and below are too soft. Size is acceptable
Melvyn, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location, excellent service
Great location, right next to shibuya crossing and the train station! Considering how close it was to the busy streets, it was very quiet the entire stay. The hotel required a bit of navigating to find initially, but otherwise no complaints. The staff were incredibly friendly and spoke English well. Would definitely stay here again!
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marco, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location , specious rooms at reasonable price
Avi, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Love this hotel
The corner room overlooking the crossing is amazing. A really great hotel.
Con, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

prapai, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Amazing location in the heart of shibuya. Being attached to the station was a huge convenience. Was on the 22nd floor and had an amazing view of the shibuya crossing.
The view from the elevator landing on the 22nd floor.
6-night trip
Verified Hotels.com guest review

8/10 Very Good

excellent location
great location for business traveler to get to Shibuya station and across Tokyo, and back to Shibuya restaurants at night.
Peter, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michele, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

5/5
The hotel was located in the perfect location in Shibuya, right at Shibuya crossing! That said, I was pleasantly surprised with the size of the room. We were able to open our 3 luggages and still move about the room. I would definitely stay here again when I come back to Tokyo.
Bryan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

6/10 Good

Not 4 star quality service
Room was spacious, similar to rooms in US. Plenty of room for 3 of us in 3 person room to spread out our luggage. But room was uncomfortably warm and humid for sleeping, with AC running on high. Front desk was no help. Given this is a 4 star hotel in a major tourist area, the language barrier with staff was surprising-made it difficult to get answers to questions. And service was generally off (like challenging to get more than one bath towel/person).
Lisa, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing location ! Best service ever !
Anit, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shibuya is fun
Convenient location but hard to find for pickup and dropoff. Pillows and beds were too firm
Pam, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Cleotilde, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

KIM, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location
Great location with view of Shibuya crossing. Airport shuttle leaves from near to deception (5th floor). Only surprise was no assistance with (4) cases on arrival or departure. Otherwise very enjoyable.
David, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location, small rooms
The hotel is large, clean with great views. The rooms are small and washroom small and dated. The common areas are more impressive than the rooms. Good location and overlooks Shibuya Crossing.
April, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

reid, 3-night trip
Verified Hotels.com guest review