I arrived in Jerusalem at 4AM; it was nice to walk the old city alone, but by 10AM I was exhausted. I asked the contact if I could come early and they were very accommodating. I SO APPRECIATED THIS GESTURE!!
As to the hotel, there is no front desk but I received a code that was the same for the entrance and room doors. The room was small but cozy, with all amenities. It was clean and I was extremely happy with the experience. Its also a 10 minute brisk walk to the new gate and 15 minute to the Jaffa gate. Very happy with service and experience. Thank you for making my stay in Jerusalem very pleasant.