Room was dated, evidence of water damage on ceiling. Bed sheets were dirty, with hairs present. Bed was somewhat comfortable, but as I have a bad back I slept in a zero g recliner that carry on trips as most hotels do not have beds that support my back.
Bathroom, was somewhat clean pubic hair was in a couple of towels and the tub was slightly dirty. Adjacent room were other family members stayed was about the same except they had the added of excitement of killing a cockroach as soon as they walked in. No other local insects were found.
Also, the pool was closed and we were looking forward to a swim after a long day of traveling, and was closed for the duration of our stay. Apparently, the door lock was broken creating a safety hazard, but there is no telling how long it had been closed. It would have been nice for that info to be posted on their website before we booked. As we probably would have went elsewhere. Also, the gym was exceptionally dirt and dated.
Overall the experience was 2 stars, the desk people were somewhat helpful but couldn’t help with any kind of discount for all of the issues without a manager present, we are supposed to be contacted today by the manager so we’ll see.