Indian restaurant closed which was disappointing as this was a determining factor in my decision to stay. Explanation being ‘they’re doing something in the kitchen’ but not communicated at any point in the booking process. Also never mentioned gym or pool during check in so maybe that was closed too...
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年3月2日
Aowsom
Varinder
Varinder、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年3月2日
My family and I love this hotel. Its very clean, the staff are very friendly and professional. They have 2 restaurants (both excellent) and a bar. I would definitely stay there again on my next visit to london
Gracia
Gracia、2 泊の家族旅行
Orbitz を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年2月19日
Top locatie. Aardig personeel. Ontbijt perfect. Wellness perfect.
Danny
Danny、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年2月18日
This place is practically a village it has everything you could want. My room was very well presented and staff were very helpful. I have no complaints
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年2月16日
Monika
Monika、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2020年2月4日
not good
room smelt of smoke.
shower didn't work correct
lot of noise due to people coming and going all hours
jimmy
jimmy、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年1月15日
Everything was great at the hotel.. One problem - the hotel hoppa ticket machine didn't deliver the four tickets I booked and paid for. The staff kindly contacted the driver TO the airport and that went well, but there was no return ticket, so I paid again. Not thehotel's responsibility, but a facility which needs sorting.
宿泊されたお客様
1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2020年1月13日
Awful food
I stayed here Saturday with my boyfriend for one night and paid £15 each for the breakfast I am really upset by the quality of the breakfast considering the amount we paid. It has even made my partner really ill and he has had to take the day of work due to a really upset stomach I think a refund of £30 would be sufficient for the anguish this has caused. Not only has this made the hotel stay awful the lay out of the food was appalling. It looked like something a twelve year old would of put together.
I hope I hear back from you
Kind regards
Chanelle
Chanelle
Chanelle、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2020年1月12日
.Clean and functional enough for one night stay ....
宿泊されたお客様
1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年1月10日
A lovely hotel with great facilities and pleasant staff HOWEVER £16 to park a day whilst in residence there is not only extortionate but in my opinion completely wrong. If you are staying at the hotel then parking should be free
宿泊されたお客様
1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年1月8日
Great staff
Exceptional service! The staff was amazing. There was great amenities and perfect location for us.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年1月6日
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年1月4日
Needs some work
Hotel is clean and well located. However the bath / shower tap was broken in my room and the wall sockets felt insecure
Anthony
Anthony、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2020年1月3日
Small break away
Staff on arrival was rude £16 per night for parking
Never made our room up for 2 days
Every time we order food from the bar it came out wrong . They add device charge without asking if you want to pay it .
Spa area you must be with your child unless they are over 18 as they have no life Gaurds on duty which was annoying as all our children can swim very well but we had to be in the pool with them at all times
Overall not a bad hotel good location need to teach there staff some manners
John
John、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年1月2日
Beware of the shuttle bus!
I picked this hotel because it said it had a shuttle to Heathrow Airport. To my surprise it was not free. Nowhere did I see a cost involved. I even emailed the hotel to ask about the shuttle and then there was no mention of cost in the reply. This was disappointing and made the overall experience not as good as it should have been.
Robert
Robert、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年1月1日
good services all around, ie check in, room maid , waiters etc