We arrived around 10:40pm on Saturday night. We were traveling for a special event for our daughter to be held Sunday evening. We were walking our dogs around lunch time and were stung by hornets. Their nest was in the dog bag holder. I am allergic and went into anaphylactic shock. Transported to hospital. Missed the event we were traveling for … the hotel did not remove the nest nor mark it for other guests to avoid injury. They told us a manager would call- it’s Tuesday. Nothing yet but they did offer one night refund. My hospital copay is double that. Never again will we stay there which is unfortunate because we will be visiting our daughter frequently.
LAURA
LAURA、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 21 日
The hotel was very clean. I checked in very late and the person that helped me was very nice and got me checked in quickly. My room was also very clean. The beds could be a bit better, but I would definitely stay here again.
Andrea
Andrea、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 21 日
The property was overall well maintained but there was an awful odor coming around the refrigerator areas of the lobby that was strong and off putting. Our room was clean and enough of what we needed but the mini fridge was not cold at all. We did not report this as we were only staying one evening and checked in late. We went to breakfast around 830 the next morning and many items were already out and never replaced although I saw staff notice this. They did replace some and multiple people reported the lack of coffee before it was replaced 45 minutes later. It's a nice set up if maintained but when you offer breakfast until 10 it would be nice to have all options for that time.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 15 日
Great staff, very clean room, but noisy
Pros: Staff were awesome and property was super clean and new with a good fitness centre.
Cons: Air conditioning was very noisy, bed was somewhat uncomfortable and there was a fair bit of highway noise, but we were on the highway side of the hotel.
Jonathan
Jonathan、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 7 月 13 日
Abbigayle
Abbigayle、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 10 日
Great stay
Great stay. Comfortable. Quiet. relaxing.
Nekia
Nekia、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 26 日
Great place to stay
My family and I loved Tru by Hilton. From the moment we walked we were greeted and waited on immediately. Friendly staff and awesome rooms
Kathy
Kathy、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 22 日
The staff was amazing, property amazing, overall 1000 stars.
Scott
Scott、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 20 日
Betty
Betty、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 5 日
Betty
Betty、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 4 日
Devin
Devin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 29 日
Excellent service from all staff members. Great crew
lisa
lisa、4 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 26 日
Jesse
Jesse、5 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 21 日
Jennifer
Jennifer、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 8 日
Don
Don、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 2 日
Staff was so nice! Breakfast was excellent. We really enjoyed the billiards table and the board games available in the lobby.
STEPHANIE
STEPHANIE、1 泊の家族旅行
Travelocity を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 26 日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 26 日
Three trips to front desk to get a room
Took three trips to front desk to get a set of key cards that opened the door and the room was not already occupyied
Chris
Chris、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 25 日
Nice hotel. This was our 2nd stay at a Tru by Hilton. It was the first stay fir our daughter who was with us. She was very impressed. Clean, comfortable with many amenities! Will definitely stay at Tru whenever possible.