Check-in advertised as 4:00 p.m. Got to the hotel around 6:00 p.m. Our room was not ready. Steph told us three different times it would be ready in about 10 minutes. Finally after over an hour, we were finally able to get into our room for a much-needed rest! Our room appear to be fairly clean but the hallways, elevator and even the hotel entry door handle were filthy! The next morning when we got up to shower there was no hot water. Steph said they had boiler problems. When our daughter and her two small girls checked into their room, the lock on the door would not open. They waited in our room until over a ½ hr. until the hotel staff got them another room to stay in. WLater that night, our daughter ran water in the kitchen sink, & it was as if the P-tra drain was not even connected! Water began flowing out like crazy all over the floor from underneath the cabinet! Would not recommend this hotel for anyone to stay in until there is some serious changes made for maintenance upkeep and better cleanliness!
Jerry
Jerry、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 26 日
Definitely worthy of my five star rating!
I spent the weekend in the Denver area for a family wedding. I was very pleased by the hotels front service desk support staff. The room was large, clean, and the set up was worthy of five stars. The room had exactly what I needed for an enjoyable stay and I would definitely Stay at another Sonesta someplace else.
MARY
MARY、3 泊の家族旅行
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2/10 (不満)
2025 年 5 月 26 日
High Deposit
They wanted $500 deposit, my my stay dod not cost that much.
Denise
Denise、3 泊の出張
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6/10 (良い)
2025 年 5 月 26 日
Brittany
Brittany、1 泊旅行
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8/10 (とても良い)
2025 年 5 月 19 日
Christine
Christine、1 泊の出張
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10/10 (最高に素晴らしい)
2025 年 5 月 18 日
Margaret
Margaret、1 泊の家族旅行
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4/10 (まあまあ)
2025 年 5 月 18 日
Jeremy
Jeremy、1 泊の家族旅行
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4/10 (まあまあ)
2025 年 5 月 18 日
Jeremy
Jeremy、1 泊の家族旅行
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8/10 (とても良い)
2025 年 5 月 17 日
Alex
Alex、5 泊旅行
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4/10 (まあまあ)
2025 年 5 月 14 日
Ellen
Ellen、3 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 5 月 9 日
Shawn
Shawn、2 泊旅行
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10/10 (最高に素晴らしい)
2025 年 5 月 9 日
Noice
Room was very clean, neat, bigger than expected. Nice amenities. Only down side was they forgot to have TP in the room. Luckily I always have some with me. It was priced really well. Definitely was very pleased. And I never write reviews either.
Jose
Jose、1 泊の出張
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10/10 (最高に素晴らしい)
2025 年 5 月 5 日
Great place to stay
The room was comfortable and had a great space. The water pressure was great.
Quiet and clean.
Beatriz
Beatriz、4 泊の出張
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4/10 (まあまあ)
2025 年 4 月 29 日
Would never stay here again.
We were on a weekend getaway for a concert and the photos of Sonesta Simply Suites looked great. The photos were very misleading. The room was so small.
This hotel was run down and filthy. The elevator had exposed wires. There were large burn marks on the curtains. The fan in the bathroom was disgusting. The entire hotel was dirty inside and out. Two light fixtures didn't turn on. There were no other options in our price range since my card had already been charged at check in or we would have left. We did let the guy at check out know and showed him the pictures. Honestly, no one seemed really concerned.
Kimberly
Kimberly、2 泊旅行
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6/10 (良い)
2025 年 4 月 28 日
Cory
Cory、2 泊旅行
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6/10 (良い)
2025 年 4 月 13 日
clean rooms
The bathroom supposed to be handicap accessible, but it had a very awkward layout. Nowhere to put any items barely place a bar of soap in the sink. Shower curtain was too short so all the water just spilled into the middle of the bathroom nothing else catching the water. the bench in the shower was falling off and hanging by two screws.
Adriana
Adriana、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 13 日
krystian
krystian、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 3 月 30 日
Dani was great!
Terrance
Terrance、1 泊旅行
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4/10 (まあまあ)
2025 年 3 月 29 日
Shabby
The front desk person wasn’t at the front desk to check us in. We had to wait in the vestibule and call the reservation line because no one at the hotel picked up the phone. Hotel was shabby, black stains in the toilet, hole in the bathroom room, gross stain on the bathroom wall. Seemed pretty clean otherwise. Was quite place overall.
Jill
Jill、1 泊旅行
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4/10 (まあまあ)
2025 年 3 月 27 日
Kind of a mess.
Nice staff, but the entire building and especially the room looks to be a maintenance disaster. Holes in the walls, trim falling off, loose shower pipe, and flooring in the halls long overdue for replacement.
Kelly
Kelly、1 泊の家族旅行
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6/10 (良い)
2025 年 3 月 21 日
宿泊されたお客様
2 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 2 月 28 日
Chanyn
Chanyn、1 泊の友人との旅行
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6/10 (良い)
2025 年 2 月 16 日
I was a bit disappointed. I could have stayed at the Sheridan West for same price or less, but elected to stay at this place because it had a full size refrigerator and kitchen features, but would not do it again. It wasn’t bad, it just wasn’t as great as I had expected. Some unpleasant smells in this place, probably because it is very pet friendly. I asked for a new pillow case because I was not certain mine was clean and had an odor. The neighborhood is quiet at night and the parking lot is not crowded just to end this review on a positive.