This was probably the worst hotel stay I've had in a long time. Here's a breakdown:
1. The bed was on some sort of frame wrapped in metal. Every time I got into bed the metal would make noises like it was going to break and it and the pillows were hardly better than an air mattress.
2. The room itself was okay except the sink in the bathroom was clogged and wouldn't drain and there was a grocery bag over our smoke detector. They did come fix the bathroom sink in day 3 of our stay but I never got a real answer as to why there was a grocery bag covering the smoke detector.
3. Continental breakfast. One of the appeals of staying was breakfast included. You know, less money spent on eating out. Well, continental breakfast does not exist at this hotel. Every morning I checked there was like 5 pieces of bread, two half empty containers of cereal and a small fridge with a few yogurts in it. Also, the juice machine was broken. That was it. It's advertised on their website and the lady that checked people in advertised it to each guest. False advertising.
4. We had to redo our keys. Every. Single. Night. Not once did the keys stay programmed.
5. Colleen: Said she was new but there was no kind of management present that she could ask for help and she seemed to be left on her own. Perhaps explaining her lack of professionalism.
6. They didn't clean our room once in the 5 days we stayed there. Not one time was there evidence that anyone had been in there to clean.
Adam
5 泊旅行
10/10
Tyanna
2 泊旅行
6/10
Jason
1 泊旅行
4/10
The staff was rude. Our room was not swept. We had to bus our own room because no one ever came. Nothing to absorb the sound, so we could hear children running around upstairs. They didn't have supplies or food for the breakfast and closed it early. We were there for a sports tournament, but they kept the fitness room locked the entire day, leaving no space for us to warm-up before going to the tournament.
Jennifer
2 泊旅行
10/10
alexander j
1 泊旅行
2/10
LaJean
2 泊旅行
2/10
I was injured in this room during my stay. I was promised that they would refund hotels.com back. I need to make sure this happens and I need to speak to somebody from customer service from hotels.com.
Sidney
1 泊旅行
8/10
Elsie
4 泊旅行
10/10
Roberto S
2 泊旅行
6/10
receptionist wasnt there. We waited for about 15 to 20 minutes before she came in. We were in a hurry so it was annoying to wait to check in.
Olivia
1 泊旅行
2/10
Just look at the pics...
jonnell
3 泊旅行
6/10
Surroundings satisfactory. Building acceptable. Room modest, bathtub unsatisfactory. Breakfast: molded bread, no coffee, no beverages. Four cups of yogurt.
SAMUEL
1 泊の出張
10/10
It was good. Breakfast was non exisatant. Juice machine broken and no coffee. Room was good.
Kimberly
1 泊旅行
2/10
Dont stay here! The hotel charged $100 for washing the sheets and towels. The breakfast isnt available like it says. The staff isnt around like they should be and if they do respond they make you feel like you are an inconvenience to them.
Julia
6 泊の家族旅行
6/10
Christina
1 泊旅行
10/10
Nice
Francisco
2 泊の友人との旅行
10/10
Rachael
1 泊旅行
8/10
Chongshan
1 泊旅行
10/10
Nanyu
1 泊旅行
2/10
The worst
dahir
1 泊旅行
2/10
I didn't like it at all, everything is dirty, unsafe