The room was perfect the breakfast perfect. Housekeeping not so good!!!!!!! As far as getting trash picking up towels and getting them. I know it’s hard to fine people to to work. This is my only suggestion or slight complaint housekeeping needs to improve. The hotel staff amazing even the kitchen crew amazing.
Yvette
Yvette、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年2月17日
Trisha
Trisha、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年2月10日
The lady who cleaned the room, Faye was very professional and courteous. The front desk lady who checked me in was a little disrespectful.
Kareem
Kareem、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月5日
I love the continental breakfast that is served, but what I love is how I inadvertently scheduled a stay, but put it for the wrong date, as I was present trying to book a room and inadvertently scheduled the wrong date. When they were contacted by this third party, they cancelled, and returned my money back to the card. That was ADMIRABLE!!!
Kenneth
Kenneth、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月3日
Excellent
It was very clean staff was excellent at checking in it wasn’t noisy kids was not running up and down the hall it was overall a great stay only thing the house keeper kelp walking in a tap then letting her self in that was my only complaint
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月31日
Pool was nasty and cold and so was the spa too many in it to relax
Samantha
Samantha、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年1月27日
Great price, front desk good, horrible hospitality
The front desk staff was good. No issues there.
Housekeeping didn’t visit my room the entire 4 day stay. Any items I needed I had to go down stairs to ask for. The main reason I wanted to come was for the jacuzzi. We went to the pool Sunday at 11am and the jacuzzi was so filthy and dark I could not enter. The pool had many items floating in it and trash was around the pool area. The pool wasn’t cleaned until Monday morning. I was shocked to see how clean it looked the day of check out. The free breakfast was the worst breakfast I’ve ever seen at a hotel. The kitchen staff was in their phones and mingling rather than attending to people trying to get food. The utensils were not clean and plastic wear was only available for one morning. They served eggs with no salt. We were told the salt shaker was broken. The hotel was peaceful it’s just the workers lack of effort did not make the stay a good experience
Rinesha
Rinesha、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月25日
willie
willie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月11日
Lisa
Lisa、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月1日
Kenya
Kenya、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月1日
JEREMY
JEREMY、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月31日
Megan
Megan、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月29日
宿泊されたお客様
4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月26日
Willie
Willie、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月26日
Devon
Devon、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月23日
They were not prepared at all
Sam
Sam、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月16日
Latoya
Latoya、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月10日
I had prepaid a non-refundable Suite room but when I arrived my reservation was not found on the computer. At that time a fire alarm was going off and the clerk stated she could not access the computer. She further stated the computer showed no rooms available, yet the parking lot was far from full. I was forced to reserve a basic room at the hotel next door at a much higher price with a terrible breakfast..