The customer service was excellent. The room was pretty dirty and it had cobwebs sticky floor stains on the carpet. Cracked mirror rust in the sink. But the customer service was fantastic if they were rude, we would’ve just left. The workers should get a really huge raise for the conditions they have to work in.
Ryan
2 泊の家族旅行
10/10
Lynette
3 泊旅行
8/10
The room was very clean and well maintained. Our toilet seat was completely attached and I let the front desk know and they very quickly repaired it
Aimee
1 泊旅行
10/10
Brynna
4 泊の出張
8/10
John
3 泊旅行
4/10
El hotel mas o menos fue lo esperado, el problema fue que pagué por dos habitaciones, y el hotel solo tenía registrada una, por lo que tuve que pagar la otra habitación directamente en el hotel. Espero se me haga un reembolso por la habitación que no estaba registrada
MARIA
2 泊の友人との旅行
2/10
Had a terrible experience I was told prior to check in. I was able to take breakfast to go for my son who was at a soccer tournament early morning for the weekend then the next morning they said we were not allowed to. I asked for a box to go, so I wouldn’t have to throw the food away.
Which I ended throwing away all the food that went to waste
I do not recommend and will not stay in the future
Monica
1 泊の家族旅行
8/10
John
3 泊旅行
10/10
The hotel was clean. Our checkin and checkout was quick. No issues.
Mary
1 泊旅行
2/10
Yolanda
2 泊旅行
10/10
Went there for Mother’s Day for a staycation with the wife. Whole family had a great time and Enrique at the front desk was amazing. Would definitely go back, especially with the service that Enrique gave to our family.
Michael
1 泊の家族旅行
10/10
Sean
1 泊旅行
4/10
Room had the most horrible stale odor .
Property is tired.
Unfortunately we are here for a family wedding otherwise we would move hotels. Would not recommend this property.
Bride and Groom should have reviewed the rooms prior to selecting.
Dagmar
1 泊の家族旅行
6/10
Beds small and uncom
Cynthia
1 泊の友人との旅行
10/10
宿泊されたお客様
1 泊の友人との旅行
10/10
We were there for a soccer tournament. Family friendly environment. Thank you.
Gabriel
2 泊の家族旅行
8/10
Stayed here before, disappointed that they now are charging to park. Very unnecessary!
Denise
2 泊旅行
10/10
The service and the staff were very good. Very professional and attentive. The breakfast was very good.
The only problem we had there was a leak in the wall in our bathroom, which they could not fix at the time but brought us enough towels to put behind the toilet to keep it from getting wet all over the bathroom. We were given a refund by Hotels.com for one of our nights.
Overall, the hotel could definitely use a little TLC. It’s obviously an older hotel.
Would I stay there again yes because of the staff, the breakfast and the pool area.
Lynda
2 泊の友人との旅行
10/10
My stay was wonderful excellent food service just great