Check in was amazing. Room, pool, and bar were nice. No room service was a bit disappointing
William
William、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月18日
Hotel is under reno!! Do not book!
I give this hotel and experience a negative -5!!! It was a switch and bate experience!!!! My experience was beyond terrible!!! Worse hotel experience in 30 years! Can’t believe
a Hyatt hotel was like this! First off, it was over 100 degrees and the hotel lobby didn’t have AC on. Instead they had one big commercial fan. No one greeted us. The hostess was helping a guest but everyone else was on their phone. The hotel was under renovation and no where were we notified or disclosed. It was like a ghost hotel. The room was barely cleaned. The vents had build up that spiked my allergies! It seemed like they stopped cleaning when they knew they were going to renovate. The pool had mildew and moldy and was closed. On top of that, when we went to check out, the front lobby was abandoned. We waited for 10 minutes and left. Later I looked at my statement, they charged me over $100 for resort fee and etc. I will take care of the dispute after. And hotel.com I demand a full refund. Terrible terrible!!!!
Le
Le、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月8日
This is my favorite Palm Springs hotel due to the helpful staff, and the quiet setting, near the mountain, while being right on Palm Canyon Drive.
Steven
Steven、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月7日
Beatriz
Beatriz、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月6日
AZREEN
AZREEN、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月5日
Filthy rooms @ Hyatt in Palm Springs
My girlfriend and I checked in on Friday room 304. The room was dirty. Empty water bottles unvancuum and hair in the bathtub and wall. We have pictures to prove it. The room was never cleaned or exchanged till the next day. My girlfriend and i complain 3 different occasions
Edgar
Edgar、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月5日
Very badly maintained, hallways smell, the room is nasty stains on the sofa, carpet is filthy, the sliding door window was dirty, shower and toilet are plugged in several units. Guest complaining about cockroaches. Very disappointed and a very unpleasant stay. Definitely will never return. This hotel needs attention.
Jessica
Jessica、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月2日
Kevon
Kevon、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月2日
Froylan
Froylan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月29日
PROPERTY STAFF VERY NICE AND HELPFUL
Nadia
Nadia、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月24日
David
David、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月23日
Marie
Marie、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月19日
willard
willard、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月15日
Would stay here again
great location. free overnight parking. free sangria.