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Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

4.0 star property
Hotel with outdoor pool, near Disney Springs™

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

Outdoor pool, sun loungers
Point of interest
Property amenity
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet friendly
  • Parking available
  • Connecting rooms available
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • Waterslide
  • Room service
  • Conference center
  • Business center
  • 2 meeting rooms
  • Terrace
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The price is ￥13,558
￥18,879 total
includes taxes & fees
Jan 6 - Jan 7, 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Balcony (Mobility, Access Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible, Balcony (Mobility, Access Tub)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Selected at Check in)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room (Selected at Check in)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Balcony (Mobility, Access Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Balcony (Mobility, Access Tub)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Holiday Inn Resort Orlando - Lake Buena Vista, an IHG Hotel

Pool
Pet friendly
Parking available
Free WiFi
8.4 out of 10, Very Good, (2765)
The price is ￥12,612
￥18,918 total
includes taxes & fees
Jan 21 - Jan 22, 2025
Holiday Inn Resort Orlando - Lake Buena Vista, an IHG Hotel
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About the neighborhood

Map
8686 Palm Pkwy, Orlando, FL, 32836

What's nearby

  • Disney Springs™ - 4 min drive
  • Orlando Vineland Premium Outlets - 4 min drive
  • SeaWorld® Orlando - 6 min drive
  • Orange County Convention Center - 7 min drive
  • Epcot® - 13 min drive

Getting around

  • Orlando Intl. Airport (MCO) - 23 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 29 min drive
  • Orlando Station - 19 min drive
  • Winter Park Station - 26 min drive
  • Brightline Orlando Station - 28 min drive

Restaurants

  • ‪Olive Garden - ‬4 min walk
  • ‪Miller's Ale House - ‬8 min walk
  • ‪Giordano's - ‬10 min walk
  • ‪Sofrito Latin Cafe - ‬3 min walk
  • ‪El Patron Mexican Restaurant & Cantina - ‬10 min walk

About this property

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

When you stay at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel, you'll be just a 5-minute drive from Disney Springs™ and Orlando Vineland Premium Outlets. Guests can take a dip in the outdoor pool or grab a bite to eat at H Street Grille & Lounge, which serves breakfast, lunch, and dinner. Other highlights at this Mediterranean hotel include a fitness center and a terrace. Fellow travelers like the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 200 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 10.00 per night)
    • Onsite RV/bus/truck parking (fees apply)
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Shared microwave
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Waterslide

Working away

  • Business center
  • 2 meeting rooms
  • Computer station
  • Conference center (1807 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Waterslide
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Pool hoist on site

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

H Street Grille & Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 23 per accommodation, per night
  • Resort fee inclusions:
    • Faxes
    • Phone calls (may be limited)
    • Shuttle service

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10.00 to 20.00 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Self parking costs USD 10.00 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Hotel
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Orlando

Frequently asked questions

Does Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?
Yes, cats and dogs are welcome. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?
Yes. Self parking costs USD 10.00 per night. RV/bus/truck parking is available.
What are the check-in and check-out times at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel and nearby?
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel has a waterslide and a fitness center.
Are there restaurants at or near Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?
Yes, there's an onsite restaurant, H Street Grille & Lounge.

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Catherine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

2/10 Poor

Not the same standard as Hilton CP in the UK
Not sure where to start, from finding hair in our towels on daily basis to toiletries and cups not being replaced daily. The only staff that spoke English were at the reception, the reception staff were helpful but did looked puzzled when asked for cups and toiletries and clean towels. We had a day when room was not cleaned even though we have requested the room to be cleaned. Strong smell of pot smoking in corridors, lifts, outside the hotel, guests arguing all night and dogs barking. The parking smelled of urine and people used it as a dump site, we saw a TV being left in the parking as well as urine bottles. The only thing the hotel has going for is the location, it is 5 minutes away from Disney Springs and about 15 minutes away from outlet shopping centre. For British travellers this is rated as a 4 star Hilton Crowne Plaza, however it is nothing like the standard of Hilton Crowne Plaza in the UK.
15-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brittany, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Frank, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Domonique, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriel, 3-night trip
Verified Hotels.com guest review

2/10 Poor

HOTEL charging “resort” fees
Be careful! They will charge you extra fees noted when you book the reservation. When I booked and paid in full, it was noted that I would only be charged $10 a check in for self parking. They actually charged me $22.50 for a resort fee. This is a HOTEL not a resort, and a run down hotel at that. I felt icky the whole time I was in the room. You could barely open the balcony door, the room smelled moldy and was very humid (I live in FL so I know how the humidity is). There was no blow dryer in the room and only 2 wash cloths even though we had 4 people in the room. The beds were comfortable but there were stains on the sheets of my son’s bed. The carpet is black so you cant tell how filthy it is, but my kids socks were black after walking around on it. The hotel just feels dirty and they are definitely taking advantage of people charging a resort fee with no amenities other than any other basic hotel would offer. I would never stay here again, there are tons of way better options. I book this because of the price, but after the resort fee was added (and not specified prior to booking), I could have stayed somewhere much nicer for the same price. Please skip this place and find somewhere else to stay!!
Lindsie, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

The shower was full of hair so the water was jam in the bath. So death and cold at the bistro that is was boring to get dinner there. The persons working at this place are really nice.
Anny, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kathleen, 2-night trip
Verified Hotels.com guest review

6/10 Good

Lonnie, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Ana, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Always a great time and never dissapoints
christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

great check in and check out good breakfast very clean and close to all very friendlky and professional would stay again had a great time
JOHN, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Well to start everything was wet the whole carpet was soaked and even the bed and pillows were wet. Water was squishing out the carpet. Very uncomfortable bed. Not recommended at all
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sharon, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Never experienced anything like this..
It was a great check in experience. The front desk lady was nice. The room was presentable. From that Saturday afternoon to Monday morning, the people next door had a dog they left in the room and it barked and howled all day and night long.. I could barely sleep.. I have videos of it as well.. on Sunday afternoon, I was in the bathroom when I seen a roach crawl from the room next door. I immediately shook my luggage out because it was beside that door.. I have never experienced anything like that.. even tho the hotel was somewhat clean and all, I didn’t travel many miles to hear a dog bark all day and night and to have roaches in my room. Very disappointed.. hope they fix things because I didn’t sleep comfortably after seeing the roach..
Jennifer, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Everything was good but did not like the fact that there was weed being smoked in my floor 4th and the toilet was flushing slow
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay was nice.
Jodi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis Angel, 2-night trip
Verified Hotels.com guest review

6/10 Good

This place is horrible !!!
They consider this place a resort ....ITS NOT !!! The pool area was nothing like the picture and we did not use it at all . The whole area around it was dirty and desperately needed painting. When we asked 1 certain front desk lady a question about a location and how far it was she replied "I dont know but theres some brochures over there" THAT WAS A MISTAKE because the timeshare man jumped right in trying to sell a timeshare after we already said no several times. The fridge did not get cold and we reported it and nothing was done during our stay. We NEVER HAD OUR ROOM CLEANED OR MADE DURING OUR 5 DAYS we had to ask for towels and they set them outside our door in a clear trash bag tied up. The resort fee is ridiculous, the service needed much improvement and the people.smoking outside the front door was unacceptable. You pay $10 a day for parking in a dark parking spot praying your car is not broken into during the night. We left nothing in our vehicles and this is no exaggeration...one night we couldnt even get a parking spot so we parked in front of building and told front desk there is no parking, she had no reply !!! Later we moved it when we saw open spots because we could partially see from our room. Last stay for me for sure !!! GOOD LUCK
Teresa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very happy with our stay will return
We had Booked a room at this hotel during hurricane Milton, and even though they were short staffed, they were running each part of the hotel. They did an excellent job. The hotel was packed to capacity.
Aimee, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

A big no for me...
Breakfast is horrible. Do not waste your money. I Had to buy my own milk. Debit card was taken along with other things after it was stated in Spanish to not touch the bed. I will not be returning....
Yvonne, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Very good
Laura, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

So disappointing....Crowne Plaza....what a disappointment. Extra charge for a resort fee, and yet cannot provide hot water for a morning shower. Welcome to the third world at Orlando's CROWN PLAZA. I deserve a refund --- it's no resort. Stay away.
Stephen, 3-night trip with friends
Verified Hotels.com guest review