The food service staff were exceptional. The check in staff was also fantastic. The room was subpar and had a smell. The hotel looked run down. Front desk staff after check in were unwelcoming and made it seem like I was bothering them.
Jasmine
Jasmine、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 7 月 30 日
Janiyah
Janiyah、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 29 日
Amber
Amber、1 泊旅行
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4/10 (まあまあ)
2025 年 7 月 29 日
Brenden
Brenden、1 泊旅行
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4/10 (まあまあ)
2025 年 7 月 28 日
Very outdated, loud ac, no tv remote, smelled of old cigarette smoke
Stine
Stine、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 7 月 28 日
I’m always happier with something in my mouth.
I think it may just be Philly sucks. Let’s start with that. The check in lady was stressed and using a kitchen employee to help out, I get it. She didn’t make eye contact with us during the whole check in transaction. It cheesed my boyfriend off so he asked her to link the IHG account and she came back with a snippy remark. I get it everyone has off days, if there was a cookie or a bottle of water in the room, this all could have gone away. Oh yeah there was some black mold happening by the shower vent but no biggie. The early morning airport shuttle guy was honestly the nicest person I met in all of Philly, he turned it all around.
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 27 日
Everything but the room
Everybody there is super nice, the lobby and gym and pool were really great.
The rooms are trash, and I don't think the carpet has been cleaned since the turn off the century.
We stayed because DoubleTree is a trusted brand but maybe airport locations are just not the move. Very disappointed. If you need somewhere to stay there's better value elsewhere.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 27 日
If only 4 one night
Quick overnight stay, the rooms don’t have microwaves or fridges. A fridge was brought up for us though. Overall it was good . Wish the pool stayed open longer than 8pm. Jordyn at the front desk was awesome
Carlita
Carlita、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 7 月 26 日
Chambre qui pue le moisi
Pas de draps ou couverture disponible pour le canapé lit
Petit dej très moyen
Goulhamid
Goulhamid、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 7 月 26 日
Not happy
Staff was friendly, room is nice. Biggest issue was after suffering through 7 hours of issues flying back, and being in bed 2 hours, our room gets given to someone else who now is trying to barge in with deadbolt on. How does this happen at 4 am??? Scared the death out of my fiancé and I. Website says 2 am is cutoff for check in, am I now going to have an issue checking out??
Francis
Francis、1 泊旅行
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4/10 (まあまあ)
2025 年 7 月 26 日
Anette
Anette、1 泊の出張
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10/10 (最高に素晴らしい)
2025 年 7 月 25 日
Ricardo heriberto
Ricardo heriberto、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 24 日
AUDREY
AUDREY、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 7 月 23 日
Poor service
I paid for a king size bed. Qhen I got to the hotel to check in , they only had a double bed. They told me to wait for two hours if I qantca king bed. The phone in the room did not qork. I complained to them about it and nothin qas done.
Audrey
Audrey、1 泊の出張
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4/10 (まあまあ)
2025 年 7 月 23 日
Brett
Brett、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 7 月 22 日
Rosalind
Rosalind、1 泊の家族旅行
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6/10 (良い)
2025 年 7 月 22 日
Moldy third floor
Reserved 3 rooms, and all three rooms had large amounts of black mold on the ceiling. There is definitely a persistent airflow problem. Musty rooms.
Beds and linens were fairly clean. Bathroom was also clean.