Katia was extremely helpful and even walked us to where the taxis were as we were having problems finding a ride. The only problem was the room temperature. It was extremely hot out and the mini split AC they had in the room did not cool the room. Maybe we we're using it right, but we spent the night uncomfortable. They do give guests a coupon for free breakfast at a nearby cafe (La Pasticceria Siciliana Roma). The pistachio croissants were awesome!