Manager at reception was arrogant and rude, she clearly needs to be right and put guests in their place if they aren't happy - that was the way check in started the stay. The "free upgrade" pushed upon arrival was a 1st floor pool side room with everyone looking in unless you close your blinds and gives you the view of kids running around, a major downgrade compared to a second floor quiet ocean view room in my opinion. $12 can of Coke at 30 AED. $35 drinks at 85 AED. No snacks, no chips etc available. Boring menu with not much variety for six days there in their restaurant, this was second time there, going to try elsewhere in future. It is very overpriced now for what you get compared to other places I've stayed at in Dubai. And if front end staff are going to be rude....that's always the end of my support.