Hotel was clean, the pool was nice, and breakfast was delicious. The only thing lacking was the temperature was adjustable past 68°, which is a little hot for sleeping for my family. Overall, a great place to stay!
Christine
Christine、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 22 日
Jenny
Jenny、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 22 日
Not the same experience.
My stay was not likemy other stays. First we wer hit with us having to pay for parking, then our view from our room was horrible. Also when I went to shower I almost slipped and fell because the shower floor did not have safety strips. That should be corrected .
Juan
Juan、1 泊旅行
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6/10 (良い)
2025 年 4 月 21 日
OK, staff was nice.
Staff was nice. Pool area was not clean, pool water was not clear, temperature in room was hard to regulate. Room and bathroom appears dated. No nightlight or smaller light available in bathroom, only full bright lights.
宿泊されたお客様
1 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 20 日
James
James、2 泊の家族旅行
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6/10 (良い)
2025 年 4 月 18 日
Bennett
Bennett、1 泊旅行
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2/10 (不満)
2025 年 4 月 15 日
Worst of the Embassy Suites… Wouldn’t stay here
The room smelled disgusting. Chemicals to mask the lack of cleaning which made it awful to sleep in. Couldn’t change rooms due to capacity. Carpet had stains all over it in multiple places. Fridge had rust on the inside. Bathroom tile not grouted, shower door was broken, metal piece protruding off the bottom, and the shower head hasn’t been cleaned in a long time. Patch painting completed but a totally different color. The walls had splatter on them in multiple areas, can only imagine what that was. Fact is they don’t clean and care is minimal. One positive thing I would say is their morning breakfast crew was great.
Tim
Tim、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 14 日
One nite stand
The one nite stay was excellent. The food was very good also. The staff at desk at check in was good.
Stephen
Stephen、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 14 日
Todd
Todd、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 14 日
Corrina
Corrina、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 14 日
Gary
Gary、1 泊の出張
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8/10 (とても良い)
2025 年 4 月 13 日
Charlotte
Charlotte、1 泊旅行
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6/10 (良い)
2025 年 4 月 11 日
Rooms uncomfortable.
While my overall impression of the hotel was okay I had a few issues with the room.
Lighting was a problem. No ceiling lights in the bedroom and thus difficult to see into the closet. To switch on the bedside lights you have to sit up and reach up. They are mounted about 1.5m over the floor.
Room service was hit and miss. One morning the blanket was thrown across the bed but not made properly. Used glasses were only replaced after three days.
Tobias
Tobias、4 泊の出張
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10/10 (最高に素晴らしい)
2025 年 4 月 9 日
Roni
Roni、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 5 日
Meagan
Meagan、1 泊旅行
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4/10 (まあまあ)
2025 年 4 月 5 日
Tammy
Tammy、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 3 日
Great hotel, best breakfast
Travelling with 2 young children love the seperate room options. Also returned a 2nd time as the breakfast spread is phenomenal with made to order custom omelettes. The Managers daily cocktail reception is a nice touch as well. Only drawback is the fee to park. Last time we stayed there was no fee which made sense considering there are literally acres of available parking available out front.
Chris
Chris、1 泊の家族旅行
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8/10 (とても良い)
2025 年 4 月 2 日
Jill
Jill、2 泊旅行
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10/10 (最高に素晴らしい)
2025 年 3 月 31 日
Mary
Mary、1 泊旅行
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8/10 (とても良い)
2025 年 3 月 30 日
Kelly
Kelly、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 3 月 30 日
Kristina
Kristina、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 3 月 29 日
More Tv channels
The service was excellent the room was clean and perfect but I think they could add more Tv channels in the rooms but all in all I give it a 9 out of 10
Nathaniel
Nathaniel、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 3 月 24 日
Ashley
Ashley、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 3 月 20 日
Overall good, but expected more
Amazing staff, will help you through any situation!!
Room we were assigned, was dated, had marks on walls, and doors. Remote was missing back cover. Small stuff, that you expect to not be seen.
Nice hotel for a nice stay in Syracuse, but for the price I would expect more.