The hotel was very convenient for the EICC, the room was comfortable and well fitted. (it might have felt a bit cramped for two). The reception desk was very helpful in booking taxis etc.
However it was let down by poor WiFi, even in reception by the router. Also it was unhelpful to say the least to discover there was no food at all on the Monday night I arrived.
宿泊されたお客様
2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月19日
Ahmed
Ahmed、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月19日
Manoj
Manoj、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月18日
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月18日
A great place in a good setting.
Joel
Joel、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年3月12日
tien lam
tien lam、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年3月9日
Do not stay here
Heating did not work the whole stay even though it was freezing outside. After claiming they gave us a portable heating where of course you could not set up a temperature so then it was too cold or too hot in the room. I stayed 4 nights and they were never able to fix the room heating in top season like New Year's Eve.
The worst was the staff that promised a refund of certain amount that they never did. Only 2 breakfasts were given as compensation even though I continued claiming after I checked out and was back in my city.
There are no excuses for a hotel of this category and such elevated prices to work out like this. I could move to another hotel in the middle of the stay because I paid full amount in advance, so I would lose all in addition to paying a new hotel.
Avoid this hotel as long as you can, as there are planty of options available.
宿泊されたお客様
4 泊旅行
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6/10 (良い)
2025年3月7日
Hotel was good. Some things to note. In a very quet neighbourhood, short walk to grassmarket and other tourist areas. Not as new as it looks in ghe photos tho and the wifi was terrible! Apparently a known issue and they have contacted their provider which didnt really help us much over our three nights as if was nsver fixed.
The air-conditioning didnt work the entire time despite being reset 3 times and room was stuffy. Thankfully the window opened a bit so we slept with thst open. Overall it was a good hotel for ghe price we paid but would look at somewhere different next time which is more modern and closer to the center.
Amy
Amy、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月7日
Great hotel
Good location for me and my partner. Good breakfast , modern clean rooms. Staff are friendly.
Gordon
Gordon、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年3月4日
Recommend it
Nice hôtel, well situated (nearby restaurants, super Markets and buses, not far from the center. Nice staff, nice rooms. The bed was a bit umcomfortabel and bad wifi connexion but I still recommend the hotel.
Justine
Justine、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月2日
Deborah
Deborah、4 泊の出張
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10/10 (最高に素晴らしい)
2025年2月28日
Blessing
Blessing、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月27日
A gorgeous stay
Totally delightful from start to finish. A great welcome at the front desk, as well as a really helpful member of staff who recalled my phone enquiry from the night before.
The room itself was excellent. Not only was it tastefully furnished and decorated, but the bedding invited the best night's sleep I've had in ages. The bathroom was very clean and nicely finished. And best of all, room was really quiet and peaceful.
Overall, a total luxury at a competitive and fair price point!
Vicky
Vicky、1 泊の出張
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10/10 (最高に素晴らしい)
2025年2月27日
David
David、1 泊旅行
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10/10 (最高に素晴らしい)
2025年2月26日
Jeanni
Jeanni、2 泊の出張
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10/10 (最高に素晴らしい)
2025年2月26日
Great hotel. Walking distance from Haymarket Stat
Great hotel. Walking distance from Haymarket Station. Walking Distance from EICC.
Michael
Michael、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月25日
Roba
Roba、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月25日
Recent trip with friends
Nice clean hotel within easy walking distance of Castle and Grassmarket. Good value for money
Kevin
Kevin、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年2月24日
It was okay
Hotel is about 10 mins walk from Edinburgh castle, and guests can ask for a free map of the city from reception. Hotel is small but does the job when staying over for a night or 2. Breakfast is very good with a wide range of options; evening meal is expensive for the small portion you get. Bedrooms are a suitable size for a short stay but you only get 4 hangers which I don’t feel is enough. Additionally, the bathroom extractor fan is on all day and night, so recommend closing the bathroom door and wearing ear plugs if you’re a light sleeper, or have sensitive hearing (like me) as it kept me awake and doesn’t turn off.
Staff are helpful and there is luggage storage available if you need somewhere to leave a bag prior to checking in, or have a late flight. Not sure I’d use the hotel again if I came to Edinburgh but it did the job this time around.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月23日
Fab stay
It was amazing
宿泊されたお客様
1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年2月23日
Bon petit déjeuner et bien fourni, et un personnel serviable.
Par contre la propreté de la chambre et de l’hôtel laisse à désirer (les escaliers entre les étages sentent mauvais et le sol est sale, les toilettes de l’hôtel ne sont pas régulièrement nettoyés, le ménage de notre chambre pendant le séjour n’était pas nickel).
Ce n’est pas digne d’un mercure hôtel!
Romain
Romain、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月21日
Excellent stay
The staff were so helpful when we arrived, storing our baggage so we could explore. The room was excellent with a high spec. The beds were very comfy and all necessary toiletries were supplied. The breakfast was excellent. We all stored our luggage on our last day until we were going for our train