Not good. At 8pm on day of our check a fire sprinkler sprung a major water leak resulting in flooding our room. I immediately notified desk clerk that our room and other rooms would be compromised unless emergency mitigation was implemented. She advised there was nothing that could be done. We were offered another room or a refund. A refund was the only reasonable option considering circumstances. She would not provide me a refund receipt even though she advised it would be emailed to me which I have not yet received.
Michael
Michael、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 9 日
Ajala
Ajala、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 8 日
Christopher
Christopher、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 8 日
Laila
Laila、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 6 日
Alvis
Alvis、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 31 日
Rebecca
Rebecca、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 31 日
The hotel staff was great as always. The only thing that made the stay not so great was the amount of kids that were there. They were running up and down the halls. You could hear them yelling and talking loud inside their rooms. They tracked water from the pool all over the lobby and elevator. In the morning they had ate every bit of the breakfast and let their mess everywhere. What we were able to eat was delicious. I felt so bad for the staff having to clean up after them while their parents did nothing. We love staying at this hotel because of the nice staff and the rooms.
Amanda
Amanda、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 30 日
Anniversary Stay.
Its was awful. I usually stay twice a year. This time at 2am in the morning the fire alarm goes off,( due to someone smoking in there room) took the fire department 20 minutes to get there. All together we are outside for about 35 minutes. Secondly it sounding like an episode of Street Outlaws was being record on the highway. It started about 7:30pm and end 3-3:30am. Told the front desk manager. She acted like it was no big deal. My last stay there.
Brandy
Brandy、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 29 日
Omeika
Omeika、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 24 日
Kirby
Kirby、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 21 日
Kalvin
Kalvin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 20 日
Antonio
Antonio、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 20 日
rained in our bathroom when the people above showered. hopefully they didnt pee in the shower! No hot water in shower'. dirty towels left in room from last tenants. mirrors and furniture is filthy.
maintenance never showed up to address any of the problems.. front desk gave us extra towels to mop up the flood coming from upstairs.
would not stay here again, maintenance is extremely lacking
scott
scott、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 17 日
Kylie
Kylie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 16 日
Awesome Stay
I enjoyed my stay. Great location and good hotel.
DeJarrod
DeJarrod、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 12 日
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 11 日
Very nice hotel with good restaurants on both sides and the staff at the front desk was great