Finest Playa Mujeres by The Excellence Collection - All Inclusive

5.0 star property
Luxury beachfront property with free water park, near Playa Mujeres Golf Club

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Finest Playa Mujeres by The Excellence Collection - All Inclusive

16 bars/lounges, 2 swim-up bars, 2 poolside bars, beach bar
Premium bedding, pillowtop beds, free minibar items, in-room safe
Aerial view
Children's activities
View from room
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Spa
  • Pool
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
Main amenities
  • Daily housekeeping
  • On a private beach
  • 12 restaurants and 2 poolside bars
  • 16 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 10 outdoor pools
  • Free water park
  • Rooftop terrace
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness center
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 15 of 15 rooms

Excellence Club Junior Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-up Suite

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
  • 72 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Finest Club Family Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 88 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

Finest Club Junior Swim-Up Suite

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
  • 74 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Junior Suite Spa Or Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 72 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Swim-Up Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
  • 144 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Finest Club Junior Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 72 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 88 sq m
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

Excellence Club Junior Suite Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Two-Story Rooftop Terrace Suite with Plunge Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 149 sq m
  • Sleeps 4
  • 1 King Bed

Finest Club Junior Suite Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 72 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Pool Family Suite

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 158 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Junior Suite With Private Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 144 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 5 min drive - 2.6 km
  • Playa Mujeres Golf Club - 9 min drive - 4.5 km
  • Isla Mujeres Ferry Terminal - 82 min drive - 10.1 km
  • North Beach - 88 min drive - 10.1 km
  • Dolphin Discovery - 88 min drive - 15.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hiroshi Bar - ‬6 min drive
  • ‪World Café - ‬8 min drive
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Caprichos Villa del Palmar - ‬5 min drive
  • ‪Davinos - ‬5 min drive

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

Putting you within a 10-minute drive of Playa Mujeres Golf Club, Finest Playa Mujeres by The Excellence Collection - All Inclusive offers a private beach where you can enjoy beach umbrellas, volleyball, and beachside drinks. There's plenty of fun with the 10 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Lizo, one of 12 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this luxurious property include 2 poolside bars, a rooftop terrace, and a free kid's club. Fellow travelers say great things about the helpful staff and family-friendly amenities.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 450 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite extended parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 12 restaurants
  • 16 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Boat tours
  • Motor boating
  • Personal watercraft (motorized)
  • Scuba diving
  • Snorkeling
  • Shopping
  • Fishing
  • Ecotours nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (16996 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 12 buildings/towers
  • Built in 2015
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Fitness center
  • Adjacent to a golf course
  • Golf driving range on site
  • 10 outdoor pools
  • Free water park
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room
  • Wine tasting room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable tableware only

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Accessible airport shuttle

Room amenities

Be entertained

  • 46-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 13 years old are not allowed in the spa without adult supervision.

Dining

Lizo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Shoji - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Le Petit Plaisir /Eleganc - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
The Market Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Brass - This steakhouse specializes in international cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.

Also known as

Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive

Frequently asked questions

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive offer free cancellation for a full refund?
Yes, Finest Playa Mujeres by The Excellence Collection - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Yes, there are 10 outdoor pools and a children's pool.
Are pets allowed at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Yes, an airport shuttle is available. The charge is MXN 3904.21 per vehicle roundtrip.
What are the check-in and check-out times at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (15-min drive) and Royal Yak Casino and Sports Book (16-min drive) are both nearby.
What is there to do at Finest Playa Mujeres by The Excellence Collection - All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and fishing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 10 outdoor swimming pools. Finest Playa Mujeres by The Excellence Collection - All Inclusive also has 2 swim-up bars, 2 poolside bars, and a private beach, as well as a steam room, spa services, and a garden.
Are there restaurants at or near Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Yes, there are 12 onsite restaurants, featuring alfresco dining and Mexican cuisine.
Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Finest Playa Mujeres by The Excellence Collection - All Inclusive like?
Finest Playa Mujeres by The Excellence Collection - All Inclusive is in Playa Mujeres, a short 14-minute walk from Mujeres Beach.

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

We had a wonderful time with our 2 year old on this family vacation! The Finest resort is so accommodating to families (especially young kids). The Junior Swim Up Suite room was excellent for nap time because the parents could just sit outside in the pool/sun. The staff was extremely kind to us and our child. The food was excellent - we did a date night to the French restaurant and hired an on-site babysitter. Truly a magical vacation that exceeded my expectations. I would recommend this to any young family looking for an elevated, comfortable vacation!
Mallory, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Irina, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Caroline, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sweet family birthday
Corina, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nicolas, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Diana, 4-night trip
Verified Hotels.com guest review

4/10 Fair

not honest
mohamad, 3-night trip
Verified Expedia guest review

6/10 Good

Food isn’t that great. It’s edible. They start cleaning super early and you can hear them working right outside your door. I was woken up everyday 7am. They were brushing the floor or something. We paid an upgrade for our own pool in our room and the room was nice but the walk to the beach was SUPER far.
Norma, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

This resort is beautiful and service is fantastic! Staff are all so helpful and happy to serve. Food options are great for everyone including the kids. Book a swim up suite, you won’t regret it!
Greg, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great for families. We were treated very kindly and the property was spotless. Food is 4/5 and the Golden Bar has excellent cocktails. Wonderful kiddie pool. Seriously just go!
Melanie Dianne, 5-night trip
Verified Expedia guest review

6/10 Good

The good I love finest playa mujeres !! It’s a beautiful property very well maintained and immaculately cleaned . The beach is so beautiful my favorite part of it all .customer service is amazing and everyone is always willing to help you with whatever issue you have . I have a 6 month old baby and they would literally answer to my every need . The room service snack bar drink service all amazing . I never met a rude waitor or waitress they are always smiling saying helllo and even saying my pleasure when you say thank you . My favorite restaurant the buffet . Wide array of foods flavors very nice . We also tired all the other restaurants . Brass was good and also shoji for the sushi lovers was great!!!!! The not so good Idk if it is a property issue or a Cancun issue but this is my second time at the resort and there is a huge mosquito problem there . They are everywhere and will swarm you . Off , nat pat and bug spray didn’t help nothing helped . I wish they would do something about this. It personally is a very Uncomfortable and annoying not being able to enjoy much because of the mosquito situation . It is very out of control .
Sinan, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Great value. Kind staff. Perfect location. Awesome beach.
Ella, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Michael, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Property is well kept and the food is good
Brandon, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was amazing! My family and I had a great time. Definitely will come back. The main bartenders at the lobby Romero , Alberto, Joahan , Josue and Julio great customer service. Kids club smCatherine and Adi and Tania super sweet and attentive to my daughter.- room service Uzziel great decorated our room for my daughter birthday. Lizo Mexican restaurant julio and Pedro, German amazing service. I had the best massage by Magdalena she was amazing.
Jeimmy, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

It’s an excellent resort and the service was fantastic. The food in the restaurant was great, there is a bar almost every corner you turn, even in the swimming pools…had a great time
Babatunde Cornelius, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The people like Andres from Surf and Turf made this stay extra special. Don’t forget to drink the Carajillo’s and the Mezcalitas.
michael, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Ravi, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Kristen, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Love the place and the service was great! But i guess the food could be better
Alfredo, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

No staff members knew directions Servers/bartender’s not friendly acting like they were being bothered everytime we ordered a drink Ac in lobby broken Food very subpar
ATIT, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved our stay with this hotel everything from the staff, service, food and the room set up really caters to our little family. Such a family friendly resort. I will say my only complaint is the reservations for certain restaurants can’t be made until you arrive which we were a party of 15 made it very difficult. We would even get service at our private pool! Itzel was fantastic! Would return!
Zarah, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Kimberly, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We had a jr auite with private pool. The service and the food were good. We werent pushed to buy anything and were never told we couldnt get into a restaurant without reservations. Kids club was fun for my 4 and 8 year old. Will defintely be booking again. Oh, the beach was clean (we went end of July).
Wendy, 4-night family trip
Verified Expedia guest review