Mexico Hotels

"Overall a great resort and staff was very friendly."

"The location is ideal, nice pools, great staff. Enjoyed the hot tub, but getting in the main pool is tricky - no steps. "

"The staff was very friendly. They were fantastic. We had a wonderful time."

"We recently stayed at Occidental at Xcaret Destination and overall had a really enjoyable experience. The property itself is absolutely stunning—one of the most lush, jungle-like resort settings you could ask for. The wildlife was incredible and truly sets this place apart. We had monkeys visiting our balcony daily, which was amazing to watch. If you enjoy nature and wildlife, this resort is hard to beat—but if that’s not your thing, this may not be the place for you. The pools were great, always clean and relaxing, and the entire resort has a very natural, immersive feel. The staff across the board were kind, friendly, and very helpful. One employee, Moses, really stood out as exceptional and went above and beyond to make our stay better. Our room was nice and comfortable, housekeeping did a fantastic job, and the minibar was always well stocked. The bars were also excellent—service was quick and always came with a smile. The only downside was the food, which was just okay overall. That said, the pizza restaurant was outstanding—honestly better than most pizza places in the U.S. Check-in could definitely use some improvement, as the process felt slower than it should be. All in all, this is a beautiful resort with a unique jungle atmosphere, great service, and unforgettable wildlife experiences."

"The Riu was fantastic, will definitely revisit."

"Excellent"

"So much fun and everyone was super kind! Would stay again."

"Nothing to do, nowhere to go, kids everywhere, everything broken, no bars to sit at you have to wait in big lines to get drink and then drink them while standing! Food was horrible could not eat at the buffet. Do not go worst resort I’ve ever been to!!!!!"

"Overall, we had a good stay at Riu Santa Fe. The staff was friendly, and the water park was super fun, definitely a highlight for us. The shows were good, MJ, Rock Still Alive and the Mexican one, were very good. My main concern was the atmosphere created by the pool parties. While I support people having fun, it sometimes felt uncomfortable having that same party crowd mixed into family areas, especially during dinner. On a few occasions, the dress code didn’t seem to be enforced, which affected the dining experience. That said, we loved Cabo San Lucas and would most likely return. With a bit more attention to maintaining a consistent dress code and separating party and family environments, the experience could be even better."