I booked the roomearlier that day as I was riding my Harley home from Sturgis, scenic route. I got there after riding 10 hours through two thunderstorms, and then had to use a QR code to get into my room. I have no idea how to use a QR Code, let alone do it hungry, tired and cold. The new management was of zero help. Told me to log in, check my email that he had sent me earlier... I had ZERO patience. No HELP, and got locked out of my room for being upset. I had to go get another room that late at night. What a joke. Still haven't received my refund.